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  • 3 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $14.5K CLAIMED LOSSES
  • $220 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Software 2
  • Tech support 1
  • The 1

Customers don't like

  • No solution to problem8
  • Total lack of customer support7
  • Cannot contact them about basic information5
  • Total lack of problem resolution5
  • Money before solution4
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Redboxsoftware

Software
  • 1 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $117 AVERAGE LOSS
2.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Delivered what was promised 3
  • Good customer service 3
  • Price 3
  • Easy to use website 1

Customers don't like

  • Did not deliver product that was paid for4
  • Invalid license code3
  • Scam and fraud site3
  • Approach to handling disgruntled customer2
  • Product did not specify one time purchase or subscription2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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