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Norwegian Cruiseline

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $17.3K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Family fiendly 2
  • Service 1
  • Specialty dining 1
  • Suite perks 1
  • Weather 1

Customers don't like

  • Uncaring attitude4
  • Staff failed us3
  • Rip-offs2
  • Bed food smoke filled resturants balcony size of the cabin costs1
  • Their uncaring attitude1
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  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $95.6K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Good 1
  • I liked the product and sales approach 1
  • Price 1
  • Very friendly sales representatives 1

Customers don't like

  • Overall misrepresentation of the cruise package5
  • Most resorts listed for use with certificate were off season3
  • Most resorts listed for use with certificate got poor reviews2
  • Very limited choices of resorts for use with certificate2
  • Staff not reachable after purchase mae2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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