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Norwegian Cruise Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Food 2
  • Family fiendly 2
  • Weather 1
  • Suite perks 1
  • Specialty dining 1

Customers don't like

  • Uncaring attitude3
  • Staff failed us1
  • Not purchased additions to my credit card1
  • Customer service1
  • Bed food smoke filled resturants balcony size of the cabin costs1
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Royal Caribbean

Cruises and Ships
  • 3 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Waiter 5
  • Ship 5
  • Restaurants 5
  • Dinning room waiters and room attendants 5
  • Housekeeper 4

Customers don't like

  • Customer service7
  • Casino4
  • Short port times2
  • No cats performance- no shows everynight and only 1 comedian2
  • Countless hours at sea2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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