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Princess Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $46.7K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.4
Customer service
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
  • Cruise and ship 2
  • Actual cruise and ship 2
  • Steak house restaurant s 1
  • Ship and room 1
  • Restaurants - specialty sabatinis 1

Customers don't like

  • Tour and waiting in line to get into the dinning room1
  • Service animals on our floor1
  • Overcharging consumer1
  • Food in crown grill1
  • Filthy room1
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Norwegian Cruise Line

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $73.7K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.2
Customer service
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
  • Food 3
  • Family fiendly 2
  • Weather 1
  • Suite perks 1
  • Staff onboard 1

Customers don't like

  • Uncaring attitude5
  • Unethical refund policy3
  • Not purchased additions to my credit card2
  • Itinerary change2
  • Bed food smoke filled resturants balcony size of the cabin costs2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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