PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stopzilla and Norton Antivirus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stopzilla
Norton Antivirus

Stopzilla and Norton Antivirus Overview

Total reviews
56
156
Company responses
12
0
Issues resolved
0
1

Norton Antivirus was first mentioned on PissedConsumer on Jul 16, 2008 and since then this brand received 156 reviews. It is 100 reviews more than Stopzilla received since Dec 9, 2009.

Stopzilla and Norton Antivirus Consumer Ratings

Rank
85 out of 1358 in Software category
172 out of 1358 in Software category
Customer service
78 in category
119 in category
Privacy and Data Security
62 in category
104 in category
Product or Service Quality
69 in category
109 in category

According to consumer ratings and reviews, Stopzilla ranks 87 points higher in the Software category than Norton Antivirus. People gave Stopzilla 2 stars for Customer service criterion in Software category and it is 316 points higher than the worst rated brand in this category. At the same time, Norton Antivirus was rated 1.4 stars for Customer service criterion in this category and it is 275 points higher than the worst rated brand in this category. If we look at Privacy and Data Security criterion, than we see that Stopzilla has a higher rating than Norton Antivirus. Regarding Product or Service Quality criterion, consumers gave Stopzilla 2.9 stars and it is 82% greater than other in category. Norton Antivirus however was rated 1.9 stars and it is 72% greater than other in category.

Stopzilla and Norton Antivirus Rating Details

Customer service
2 (13 reviews)
1.4 (45 reviews)
Reviewer's quote

Every time I called, even if is not directly related to the functionality of the program customer service always went extra mile to help and make sure you have all questions answered. Software works great with windows 10 and older. It's nice to get an US person to talk to instead India, eastern...

Maritsa

...This made me nervous, so I called the customer service line. The person I was talking to did not make me feel like I was talking to Norton. and I hung up...

PissedConsumer1653927
Privacy and Data Security
3 (12 reviews)
2.1 (31 reviews)
Reviewer's quote

This started to happen about 6 months ago, it stops updating, took it off my computer in the end. It states that I am in the wrong time zone and/or not connected to the internet (both of which is not true). I am a STOP ZILLA life time member, but have no reluctantly removed it from the computer and...

Dave m

Symantec and other companies have two choices and they are come up with a better security and a communication plan to give the confidence to the consumer or STOP sending these job position to other countries to service USA consumers. However it is a shame that there is corruption 360degrees in...

James T
Product or Service Quality
2.9 (11 reviews)
1.9 (38 reviews)
Reviewer's quote

...I decided I did not need this and called the number for member services ,the heading on the email showed identity force and stopzilla..

PissedConsumer955531

...yes get more legit services that you don't even need. but they have been trying to get me to pay again because they is something wrong with the auto pay,,,,yet it says its fine,,,it took them an hour to get them to use the c/c info on file..

PissedConsumer1480424

Stopzilla and Norton Antivirus Pros and Cons

Pros
  • It overall
  • There assistance in cleaning computer
  • Software
  • User friendly
  • Product
  • Good software
Cons
  • Ransomware
  • Its a scam
  • I feel as though i was totally scammed and lied to
  • Price
  • Customer service
  • This is like cheating the customer

Stopzilla and Norton Antivirus Most Positive Reviews

Top rated reviews
5

Nothing problematic did,
just installed Stopzilla and it works!
Live Chat works perfect and e-mail tickets get answered...

5

Unacceptable and bad customer service and experience. I saw an upgrade offer and tried to get it online but couldn't so...

Stopzilla and Norton Antivirus Most Critical Reviews

Lowest rated reviews
1

I was scammed by this company. Came to work and they put a warning on my computer that please call this number if you...

1

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from...

Stopzilla and Norton Antivirus Latest Reviews

Recent published reviews

I have four lifetime subscriptions that I paid for years ago-back when they were really an awesome program (new but...

Read all 56 reviews

Necesito ayuda tengo problemas desde hace 3 meses con NAnti que compré en Amazon empezaron a cobrarme de nuevo y me...

Read all 156 reviews

Stopzilla and Norton Antivirus Products and Services

Most reviewed product and services
  • Stopzilla Antivirus (21 reviews)
  • Norton Antivirus Antivirus (94 reviews)
  • Norton Antivirus Technical Support (15 reviews)
  • Norton Antivirus Subscription (9 reviews)