PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Reimage and Norton Antivirus as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reimage

Reimage

Has verified representatives
2.9
Reimage
Norton Antivirus

Reimage and Norton Antivirus Overview

Total reviews
231
156
Company responses
232
0
Issues resolved
5
1

Reimage was first mentioned on PissedConsumer on Aug 22, 2014 and since then this brand received 231 reviews. It is 75 reviews more than Norton Antivirus received since Jul 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Reimage customer support team than with Norton Antivirus customer service.

Reimage and Norton Antivirus Consumer Ratings

Rank
78 out of 1359 in Software category
171 out of 1359 in Software category
Product or Service Quality
150 in category
109 in category
Customer service
101 in category
119 in category
Value for money
139 in category
109 in category

According to consumer ratings and reviews, Reimage ranks 93 points higher in the Software category than Norton Antivirus. People gave Reimage 1.4 stars for Product or Service Quality criterion in Software category and it is 186 points higher than the worst rated brand in this category. At the same time, Norton Antivirus was rated 1.9 stars for Product or Service Quality criterion in this category and it is 227 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Reimage has a higher rating than Norton Antivirus. Regarding Value for money criterion, consumers gave Reimage 1.4 stars and it is 59% greater than other in category. Norton Antivirus however was rated 1.8 stars and it is 68% greater than other in category.

Reimage and Norton Antivirus Rating Details

Product or Service Quality
1.4 (94 reviews)
1.9 (38 reviews)
Reviewer's quote

I didn’t want the product! Had trouble getting it off my computer. It was installed without my permission. I had webroot already protecting my system with BestBuy’s geek squad a phone call away...

PissedConsumer1669261

...info about the order but is also said the order couldn't be processed at this time and another email would be send with information on how to download the product. This made me nervous, so I called the customer service line. The person I was talking to did not make me feel like I was talking to...

PissedConsumer1653927
Customer service
1.5 (94 reviews)
1.4 (45 reviews)
Reviewer's quote

...As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers..

John C

...its just crazy where their customer service is located..

PissedConsumer1480424
Value for money
1.4 (88 reviews)
1.8 (28 reviews)
Reviewer's quote

...This has not arrived and I am questioning whether this was a scam to keep my money..

Juliett

...They charged my card and would not refund money. Horrible customer service. Will never try anything they make ever again..

Jeri S

Reimage and Norton Antivirus Pros and Cons

Pros
  • Customer service
  • Very polite and friendly
  • Polite
  • User friendly
  • Product
  • Good software
Cons
  • Service was a scam
  • Customer service
  • Awful and dishonest
  • Price
  • Customer service
  • This is like cheating the customer

Reimage and Norton Antivirus Most Positive Reviews

Top rated reviews
5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

5

Unacceptable and bad customer service and experience. I saw an upgrade offer and tried to get it online but couldn't so...

Reimage and Norton Antivirus Most Critical Reviews

Lowest rated reviews
1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

1

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from...

Reimage and Norton Antivirus Latest Reviews

Recent published reviews
1

I paid for this but when I scan you still want me to buy

Read all 231 reviews

Necesito ayuda tengo problemas desde hace 3 meses con NAnti que compré en Amazon empezaron a cobrarme de nuevo y me...

Read all 156 reviews

Reimage and Norton Antivirus Products and Services

Most reviewed product and services
  • Reimage Utility Software (111 reviews)
  • Reimage Technical Support (34 reviews)
  • Reimage Customer Care (11 reviews)
  • Norton Antivirus Antivirus (94 reviews)
  • Norton Antivirus Technical Support (15 reviews)
  • Norton Antivirus Subscription (9 reviews)