PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Norton Antivirus and Reimage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reimage

Reimage

Has verified representatives
2.8
Norton Antivirus
Reimage

Norton Antivirus and Reimage Overview

Total reviews
154
221
Company responses
0
221
Issues resolved
1
5

Reimage was first mentioned on PissedConsumer on Aug 22, 2014 and since then this brand received 221 reviews. It is 67 reviews more than Norton Antivirus received since Jul 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Reimage customer support team than with Norton Antivirus customer service.

Norton Antivirus and Reimage Consumer Ratings

Rank
167 out of 1488 in Software category
81 out of 1488 in Software category
Customer service
119 in category
109 in category
Product or Service Quality
108 in category
146 in category
Website
160 in category
170 in category

According to consumer ratings and reviews, Reimage ranks 86 points higher in the Software category than Norton Antivirus. People gave Norton Antivirus 1.4 stars for Customer service criterion in Software category and it is 268 points higher than the worst rated brand in this category. At the same time, Reimage was rated 1.5 stars for Customer service criterion in this category and it is 278 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Norton Antivirus has a higher rating than Reimage. Regarding Website criterion, consumers gave Norton Antivirus 1.8 stars and it is 59% greater than other in category. Reimage however was rated 1.7 stars and it is 56% greater than other in category.

Norton Antivirus and Reimage Rating Details

Customer service
1.4 (44 reviews)
1.5 (90 reviews)
Reviewer's quote

...This made me nervous, so I called the customer service line. The person I was talking to did not make me feel like I was talking to Norton. and I hung up...

PissedConsumer1653927

I got a call from one of my customers that she just got off the phone with a tech from Reimage. Her computer locked up during a scan performed by the tech via Logmein and I stopped to learn that she paid for a 3-year service. I found evidence that TDSSKiller was used and found nothing according to...

Quintin P
Product or Service Quality
1.9 (38 reviews)
1.4 (91 reviews)
Reviewer's quote

I used your program for many years until it started destroying the TradeWars game. Many of us are still addicted to TradeWars. You fix the problem and I will start using Norton :sad: again. :-) :sadKenneth E Boys Sr.aileron@trahern.netKen Aileron Trahern SpiderCall me whatever you wish ... that is...

Oree

I am trying to remove this from my computer and it won't let me.I DO NOT WANT IT !!! when I click on remove it just takes me to a uninstall offer and will not remove

Kaye M
Website
1.8 (33 reviews)
1.7 (84 reviews)
Reviewer's quote

...no way found on website to send email ..

Makaylyn

I called because I had a question, the answer to which cannot be found on their website, and a service technician (installation specialist) named Lionel out of Manila answered. I've never dealt with anyone so pushy from a "legitimate" company before. He pushed really really hard to get remote...

Sonni C

Norton Antivirus and Reimage Pros and Cons

Pros
  • User friendly
  • Product
  • Bullying customer service reps
  • Customer service
  • Very polite and friendly
  • Polite
Cons
  • Price
  • Customer service
  • This is like cheating the customer
  • Service was a scam
  • Customer service
  • Awful and dishonest

Norton Antivirus and Reimage Most Positive Reviews

Top rated reviews
5

Unacceptable and bad customer service and experience. I saw an upgrade offer and tried to get it online but couldn't so...

5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

Norton Antivirus and Reimage Most Critical Reviews

Lowest rated reviews
1

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from...

1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

Norton Antivirus and Reimage Latest Reviews

Recent published reviews
1

Received an "auto renew" for program I cancelled many months ago upon the servicing of my computer. We never agreed to...

Read all 154 reviews

on this date I purchased you on line repair service for a cost of $34.95. At this time you had a Black Friday discount...

Read all 221 reviews

Norton Antivirus and Reimage Products and Services

Most reviewed product and services
  • Norton Antivirus Antivirus (94 reviews)
  • Norton Antivirus Technical Support (14 reviews)
  • Norton Antivirus Subscription (9 reviews)
  • Reimage Utility Software (111 reviews)
  • Reimage Technical Support (32 reviews)
  • Reimage Customer Care (12 reviews)