PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Norton Antivirus and Reimage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reimage

Reimage

Has verified representatives
2.9
Norton Antivirus
Reimage

Norton Antivirus and Reimage Overview

Total reviews
157
231
Company responses
0
232
Issues resolved
1
5

Reimage was first mentioned on PissedConsumer on Aug 22, 2014 and since then this brand received 231 reviews. It is 74 reviews more than Norton Antivirus received since Jul 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Reimage customer support team than with Norton Antivirus customer service.

Norton Antivirus and Reimage Consumer Ratings

Rank
171 out of 1359 in Software category
78 out of 1359 in Software category
Customer service
119 in category
101 in category
Product or Service Quality
109 in category
150 in category
Website
155 in category
170 in category

According to consumer ratings and reviews, Reimage ranks 93 points higher in the Software category than Norton Antivirus. People gave Norton Antivirus 1.4 stars for Customer service criterion in Software category and it is 275 points higher than the worst rated brand in this category. At the same time, Reimage was rated 1.5 stars for Customer service criterion in this category and it is 293 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Norton Antivirus has a higher rating than Reimage. Regarding Website criterion, consumers gave Norton Antivirus 1.9 stars and it is 61% greater than other in category. Reimage however was rated 1.7 stars and it is 57% greater than other in category.

Norton Antivirus and Reimage Rating Details

Customer service
1.4 (45 reviews)
1.5 (94 reviews)
Reviewer's quote

...This made me nervous, so I called the customer service line. The person I was talking to did not make me feel like I was talking to Norton. and I hung up...

PissedConsumer1653927

...As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers..

John C
Product or Service Quality
1.9 (38 reviews)
1.4 (94 reviews)
Reviewer's quote

...The big problem is that companies expand there services overseas, china, Malaysia, Taiwan India etc..

James T

I didn’t want the product! Had trouble getting it off my computer. It was installed without my permission. I had webroot already protecting my system with BestBuy’s geek squad a phone call away...

PissedConsumer1669261
Website
1.9 (34 reviews)
1.7 (86 reviews)
Reviewer's quote

...no way found on website to send email ..

Makaylyn

I called because I had a question, the answer to which cannot be found on their website, and a service technician (installation specialist) named Lionel out of Manila answered. I've never dealt with anyone so pushy from a "legitimate" company before. He pushed really really hard to get remote...

Sonni C

Norton Antivirus and Reimage Pros and Cons

Pros
  • User friendly
  • Product
  • Good software
  • Customer service
  • Very polite and friendly
  • Polite
Cons
  • Price
  • Customer service
  • This is like cheating the customer
  • Service was a scam
  • Customer service
  • Awful and dishonest

Norton Antivirus and Reimage Most Positive Reviews

Top rated reviews
5

Unacceptable and bad customer service and experience. I saw an upgrade offer and tried to get it online but couldn't so...

5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

Norton Antivirus and Reimage Most Critical Reviews

Lowest rated reviews
1

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from...

1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

Norton Antivirus and Reimage Latest Reviews

Recent published reviews

I renewed NY notron anti-virus protection, but I'm no getting any information and other details so please help me..

Read all 157 reviews
1

I paid for this but when I scan you still want me to buy

Read all 231 reviews

Norton Antivirus and Reimage Products and Services

Most reviewed product and services
  • Norton Antivirus Antivirus (94 reviews)
  • Norton Antivirus Technical Support (15 reviews)
  • Norton Antivirus Subscription (10 reviews)
  • Reimage Utility Software (111 reviews)
  • Reimage Technical Support (34 reviews)
  • Reimage Customer Care (11 reviews)