PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Norton Antivirus and reimage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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reimage

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2.9
Norton Antivirus
reimage

Norton Antivirus and reimage Overview

Total reviews 253 270
Company responses 0 276
Issues resolved 2 7

Norton Antivirus and reimage Consumer Ratings

Rank
188 out of 1074 in Software category
79 out of 1074 in Software category
Customer service
No votes
No votes
Product or Service Quality
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Privacy and Data Security
No votes
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Website
No votes
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Norton Antivirus and reimage Rating Details

Customer service
No votes
No votes
Reviewer's quote

...Couldnt understand the customer service people. Promised repeatedly that my account was cancelled. Not so...

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...After many attempts by phone to customer service we are ignored. So with this said we want to CLOSE acct. or at least call or email...

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Product or Service Quality
No votes
No votes
Reviewer's quote

SEFORE LifeLock Norton was good used it for a long time now sick and tired of all the *** and no service..

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...term We do not need the service If this is not the proper adress,please forward or notify me. Regards Juergen Haldenwanger..

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Privacy and Data Security
No votes
No votes
Reviewer's quote

Ive been on hold for over 30 minutes and nobodys answering does anybody work at Norton !! Listening to this crazy jingle over and over and over It didnt download right and I dont know If my phone Protected as my Data being protected. !!..

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Downloaded their program and it completely crashed my computer which caused me to lose all my stored data. It took over several weeks and multiple, multiple phone calls to get my refund. Only after threatening to contact my states attorney generals office was I able to receive my refund...

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Website
No votes
No votes
Reviewer's quote

...Because I always shop Norton website for sales for my Norton 360 Subscription. You can review my past account history. If I cannot trust a Norton Technician do the right thing by informing what they are doing with my account who can I trust as a long time, the valuable customer...

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...You can also go through the ReImage - website to click trough a fickle list of non - relevant items..

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Norton Antivirus and reimage Pros and Cons

Pros
  • All good but auto renewall tactics
  • I would like to talk to a person so i can express my needs
  • Good software
  • Exhausting
  • Customer service
  • Very polite and friendly
Cons
  • Customer service
  • Price
  • This is like cheating the customer
  • Awful and dishonest
  • Service was a scam
  • Dishonesty

Norton Antivirus and reimage Most Positive Reviews

Top rated reviews
5

Unacceptable and bad customer service and experience. I saw an upgrade offer and tried to get it online but couldn't so...

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5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

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5

I mistakenly used this path instead of Customer Service. I've gotten more of these so I assume they know about this.

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5

paid support for a year - u guys never failed to fix my issues .
very impressive im an old man who is totally foreign to...

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Norton Antivirus and reimage Most Critical Reviews

Lowest rated reviews
1

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from...

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1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

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1

Last week I my Norton 360 was up for renewal. I had been monitoring your web site for the price of a new "Norton Securit...

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1

I too was had. I bought the scan for $39.95 and while they were doing the scanning, foolishly I agreed to their 3 yr...

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Norton Antivirus and reimage Latest Reviews

Recent published reviews
1

You guys went into my account with getting authorization from me, and debited my account, firstly you dont know if I am...

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3

Dear sirs,
I am cancelling my reimage supscription nr.839674 to the next avail.term
We do not need the service
If this is n...

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1

We have purchased antivirus and done payment but the link is distorted, and we did not get any subscription and not got...

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1

After my complaint, I was given the chance to run a scan to clean my computer. I did, and it took hours. I finally got...

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Norton Antivirus and reimage Products and Services

Most reviewed product and services
  • Norton Antivirus Antivirus (113 reviews)
  • Norton Antivirus Technical Support (19 reviews)
  • Norton Antivirus Subscription (16 reviews)
  • Reimage Utility Software (112 reviews)
  • Reimage Technical Support (35 reviews)
  • Reimage Computer Repair (7 reviews)