PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Norton Antivirus and Reimage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reimage

Reimage

Has Verified Representatives
2.9
Norton Antivirus
Reimage

Norton Antivirus and Reimage Overview

Total reviews
201
255
Company responses
0
260
Issues resolved
1
6

Norton Antivirus and Reimage Consumer Ratings

Rank
178 out of 1030 in Software category
81 out of 1030 in Software category
Customer service
117 in category
100 in category
Product or Service Quality
91 in category
155 in category
Website
166 in category
172 in category
Privacy and Data Security
114 in category
160 in category

Norton Antivirus and Reimage Rating Details

Customer service
1.4 (63 reviews)
1.5 (107 reviews)
Reviewer's quote

On 4/17/20 I contacted Norton Customer Service (via chat) to change my auto renewal. the service rep said they would match any retailer's price and sell me the product I wanted. I agreed; the next day I found that I had been charged for a product that I did not want and the price was more than...

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...Tool seemed to work good, but I am dissatisfied with their customer service. Re-image, please give me the software I paid for!..

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Product or Service Quality
2 (55 reviews)
1.4 (104 reviews)
Reviewer's quote

...Service not worth 10 cents..

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I didn’t want the product! Had trouble getting it off my computer. It was installed without my permission. I had webroot already protecting my system with BestBuy’s geek squad a phone call away...

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Website
1.8 (49 reviews)
1.7 (95 reviews)
Reviewer's quote

...no way found on website to send email ..

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...You can also go through the ReImage - website to click trough a fickle list of non - relevant items..

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Privacy and Data Security
2.2 (47 reviews)
1.5 (85 reviews)
Reviewer's quote

Symantec and other companies have two choices and they are come up with a better security and a communication plan to give the confidence to the consumer or STOP sending these job position to other countries to service USA consumers. However it is a shame that there is corruption 360degrees in...

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Downloaded their program and it completely crashed my computer which caused me to lose all my stored data. It took over several weeks and multiple, multiple phone calls to get my refund. Only after threatening to contact my states attorney generals office was I able to receive my refund...

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Norton Antivirus and Reimage Pros and Cons

Pros
  • All good but auto renewall tactics
  • Good software
  • Being able to voice my opinion hoping that it helps other people
  • Exhausting
  • Customer service
  • Very polite and friendly
Cons
  • Price
  • This is like cheating the customer
  • Customer service
  • Awful and dishonest
  • Service was a scam
  • Dishonesty

Norton Antivirus and Reimage Most Positive Reviews

Top rated reviews
5

Unacceptable and bad customer service and experience. I saw an upgrade offer and tried to get it online but couldn't so...

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5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

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5

I mistakenly used this path instead of Customer Service. I've gotten more of these so I assume they know about this.

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5

paid support for a year - u guys never failed to fix my issues .
very impressive im an old man who is totally foreign to...

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Norton Antivirus and Reimage Most Critical Reviews

Lowest rated reviews
1

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from...

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1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

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1

Last week I my Norton 360 was up for renewal. I had been monitoring your web site for the price of a new "Norton Securit...

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1

I too was had. I bought the scan for $39.95 and while they were doing the scanning, foolishly I agreed to their 3 yr...

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Norton Antivirus and Reimage Latest Reviews

Recent published reviews
2

Have set up norton vpn also norton360 and hackers took over my devise. I wanted security for my phone, I did not get it...

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No votes

you lied. i tried the free license.key.and it did not work and you know it does not work

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1

Im tired of calling after using norton having 2 phones 2 numbers 2 emails only to have hackers go around you services I...

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1

.Please take this program OFF my computer. I said NO, I did not want it. I DID NOT approve it's install. Now I cannot un...

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Norton Antivirus and Reimage Products and Services

Most reviewed product and services
  • Norton Antivirus Antivirus (103 reviews)
  • Norton Antivirus Technical Support (15 reviews)
  • Norton Antivirus Subscription (15 reviews)
  • Reimage Utility Software (111 reviews)
  • Reimage Technical Support (34 reviews)
  • Reimage Customer Care (13 reviews)