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  • 0 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $80.6K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Price3
  • Customer service2
  • Scare tactics by norton virur reps1
  • Talking to overseas reps1
  • Scare tactics from norton reps1
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Nova Development

Software
Has verified representatives
  • 3 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 139 TOTAL REVIEWS
  • $14.8K CLAIMED LOSSES
  • $208 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Software 2
  • Tech support 1
  • There is a chance they will be gone 1
  • The 1

Customers don't like

  • Runaround4
  • Cannot contact them about basic information3
  • No solution to problem3
  • Difficulty in contacting customer support2
  • Total lack of customer support2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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