PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Woman Within and Northstyle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Woman Within
Northstyle

Woman Within and Northstyle Overview

Total reviews
281
519
Company responses
0
0
Issues resolved
1
0

Woman Within and Northstyle Consumer Ratings

Rank
247 out of 2047 in Footwear and Clothing category
466 out of 2047 in Footwear and Clothing category
Customer service
234 in category
395 in category
Exchange, Refund and Cancellation Policy
199 in category
360 in category
Delivery Service
192 in category
372 in category
Website
342 in category
290 in category

Woman Within and Northstyle Rating Details

Customer service
1.7 (119 reviews)
1.3 (145 reviews)
Reviewer's quote

Customer service were very rude letting me know that I could send back the order when it arrives but, they will charge me a fee because they advise when ordering to expect delays due to covid 19 situation. I understand a slight delay but, 17 days is outrageous!!! Plus charging me a fee due to this...

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...Now I need to wait 7-14 days for that to be processed! Why was I never notified of this "hold" and delay???? Poor Customer Service, poor customer service representative!beware..

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Exchange, Refund and Cancellation Policy
1.9 (109 reviews)
1.3 (110 reviews)
Reviewer's quote

...Their return policy is very unfair. Either a gift card or $9. 99 deduction for credit..

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...There are no details listed on the Return Policy on their website but they offered two mailing labels, one for the first order I received and one for the delayed order. I checked the credit for the returns on my credit card and realized that I did not receive $42. 58 back...

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Delivery Service
2.4 (103 reviews)
1.7 (117 reviews)
Reviewer's quote

...They are in bankruptcy and the customer service is a fraud..

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...I told him I did not sign up for the program, he said please hold for customer service. I swear I sounded as if he just held the phone for a few seconds and the same person answered as "customer service". He immediately said I signed up for the service...

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Website
2.4 (100 reviews)
2.5 (116 reviews)
Reviewer's quote

Their website says "We are happy to process an exchange at no additional shipping expense for a new size, color, or different item. ” and also 'free exchanges" on many of their product listing pages. On the phone, they told me the free exchanges are only if you are getting the same product in a...

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I ordered a Christmas present on December 7th, wasn't told it wasn't in stock. When I checked on my order it showed in stock on the 12th. After several emails to customer service they said it was just back in stock (a lie according to their website). I requested they upgrade the shipping to get it...

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Woman Within and Northstyle Pros and Cons

Pros
  • Variety of merchandise
  • Usually liked prices
  • Online order opportunity
  • Catalog
  • Clothng i got fairly well
  • Beautiful styles
Cons
  • Customer service
  • Being ripped off
  • Return and exchange policy
  • Customer service
  • Quality of item received
  • No refund

Woman Within and Northstyle Most Positive Reviews

Top rated reviews
5

Wonderful the nice lady i talked to was a great help and thsnk you all for big and beautiful womens catalogs. Have a...

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5

I order two pairs of pants specifically because they were advertised to be the exact length I wanted. I tried them on...

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5

Like to order and make payment

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5

You receive those catalogs in the mail and see the beautiful women's clothing... DON'T BITE! I had forgotten how long...

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Woman Within and Northstyle Most Critical Reviews

Lowest rated reviews
1

I purchased a blouse from this company. I purposely ordered 2 sizes smaller than I wear because it is a plus size...

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1

Be warned!!! I am a fair reviewer! Do Not Order from this company. Speak loud with your hard earned money and do NOT...

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1

Order was for $113.84 for two pairs of shoes. Shoes did not fit. Returned merchandise, and was charged $22.84 for return...

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1

Poor customer service. I wrote them several times for a replacement button. It has been at least six months and they...

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Woman Within and Northstyle Latest Reviews

Recent published reviews
4

It's been resolved. One happy customer!

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1

I am also being charged 14.95 each month for something I did not even know Northstyle had. I'm contacting my lawyer if...

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2.5

I have been with you and ordered any items from your CO, Here the past year or longer you are out of what I want or...

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1

On May 28, 2020 I placed an Order for a Cardigan Jacket. On June 23 I received a email to review my order received. I...

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Woman Within and Northstyle Products and Services

Most reviewed product and services
  • Woman Within Customer Care (49 reviews)
  • Woman Within Shipping Service (32 reviews)
  • Woman Within Catalogue (5 reviews)
  • Northstyle Shipping Service (117 reviews)
  • Northstyle Vip Membership (47 reviews)
  • Northstyle Customer Care (37 reviews)