PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northstyle and Serengeti as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northstyle
Serengeti

Northstyle and Serengeti Overview

Total reviews 528 241
Company responses 0 0
Issues resolved 0 1

Northstyle and Serengeti Consumer Ratings

Rank
503 out of 2136 in Footwear and Clothing category
578 out of 2136 in Footwear and Clothing category
Customer service
374 in category
330 in category
Product or Service Quality
222 in category
304 in category
Delivery Service
380 in category
348 in category
Website
296 in category
370 in category

Northstyle and Serengeti Rating Details

Customer service
1.3 (147 reviews)
1.4 (108 reviews)
Reviewer's quote

...Now I need to wait 7-14 days for that to be processed! Why was I never notified of this "hold" and delay???? Poor Customer Service, poor customer service representative!beware..

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One thing I can tell Serengeti - if you keep a transaction pending more than 48 hours the bank will automatically cancel it! AND THIS IS WHAT YOUR CUSTOMER SERVICE DID - KEPT THE TRANSACTION PENDING FOR MORE THAN 48 HOURS. You are very unprofessional - lying to your customers! I will never order...

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Product or Service Quality
2.2 (125 reviews)
2 (80 reviews)
Reviewer's quote

...I emailed customer service and they said there had been a problem with the payment method. There has never been a problem with my Visa card. So then I checked the status again and it said the order was "customer cancelled" on Sept 17th...

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Called Customer Service. Female kept repeating herself then HUNG UP ON ME!..

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Delivery Service
1.7 (118 reviews)
1.7 (81 reviews)
Reviewer's quote

...I told him I did not sign up for the program, he said please hold for customer service. I swear I sounded as if he just held the phone for a few seconds and the same person answered as "customer service". He immediately said I signed up for the service...

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...of this catalog at Catalog Choice, I have called them at least ten times, telling them stop sending catalogs, I have filled out the form on their customer service page and still they continue to send unwanted catalogs. They tell me I will continue to receive catalogs for six to eight weeks. I have been telling them I don't want their...

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Website
2.5 (116 reviews)
2.3 (86 reviews)
Reviewer's quote

I ordered a Christmas present on December 7th, wasn't told it wasn't in stock. When I checked on my order it showed in stock on the 12th. After several emails to customer service they said it was just back in stock (a lie according to their website). I requested they upgrade the shipping to get it...

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..." There is never a response using their website, by the way. Fast forward to January, my credit card company shows a charge for the canceled item, then I receive the item. I was not about to pay the return fee, so I contacted them again via their website...

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Northstyle and Serengeti Pros and Cons

Pros
  • Catalog
  • Clothng i got fairly well
  • Beautiful styles
  • Cute clothes
  • Clothing offered and sizes available
  • Clothing is beautiful
Cons
  • Customer service
  • Quality of item received
  • No refund
  • Customer service
  • Vip club cost and being signed up without knowledge
  • Lack of customer service

Northstyle and Serengeti Most Positive Reviews

Top rated reviews
5

I order two pairs of pants specifically because they were advertised to be the exact length I wanted. I tried them on...

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5

I ordered a Laurel Birch purse with a cat motif last week. I called about it yesterday. I was told I would receive it...

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5

You receive those catalogs in the mail and see the beautiful women's clothing... DON'T BITE! I had forgotten how long...

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5

I own 4 pair of your sunglasses. I love them. Recently two different pair of your glasses have developed spots or...

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Northstyle and Serengeti Most Critical Reviews

Lowest rated reviews
1

Be warned!!! I am a fair reviewer! Do Not Order from this company. Speak loud with your hard earned money and do NOT...

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1

Even though "Customer Service" indicated they would refund the cost of shipping the item back, they never did. They...

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1

Poor customer service. I wrote them several times for a replacement button. It has been at least six months and they...

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1

Don't buy anything from Serengeti. It took 3 months to get earrings I ordered.
I never got any replies to my complaints...

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Northstyle and Serengeti Latest Reviews

Recent published reviews
1

I placed an order on Sept 9 for four items totaling $270. After 5 weeks and not receiving the order or any info about...

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1.8

I cannot give less than a 1 star, but that is what I think Serengeti deserves!!!! I placed 2 different orders both...

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No votes

this company needs to be shut down

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No votes

You charge my card today
Never ordered some from you
It's a scam return my money asap

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Northstyle and Serengeti Products and Services

Most reviewed product and services
  • Northstyle Shipping Service (117 reviews)
  • Northstyle Vip Membership (47 reviews)
  • Northstyle Membership (23 reviews)
  • Serengeti Shipping Service (48 reviews)
  • Serengeti Vip Subscription (25 reviews)
  • Serengeti Clothing (18 reviews)