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  • 3 ISSUES RESOLVED
  • 247 TOTAL REVIEWS
  • $65.9K CLAIMED LOSSES
  • $758 AVERAGE LOSS
2.0
Exchange, Refund and Cancellation Policy
  • Wide range of quality products 3
  • Variety 3
  • Wide variety of products 2
  • Quick customer service response 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service15
  • Shipping process3
  • Manager or quality3
  • Employee lack of concern3
  • Store return not allowed2
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Xtralights

Auto Parts and Accessories
  • 1 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $10.1K CLAIMED LOSSES
  • $373 AVERAGE LOSS
1.6
Exchange, Refund and Cancellation Policy
  • Fast shipping 2
  • Sales team 1
  • Quick shipping 1
  • But now that i need help - an issue arises 1

Customers don't like

  • Customer service5
  • Company3
  • Poor quality product and customer service2
  • Product1
  • Operator1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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