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  • 3 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $64.8K CLAIMED LOSSES
  • $800 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service12
  • Employee lack of concern8
  • Manager or quality5
  • Shipping process4
  • Unwillingness to seek solutions3
Delete
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $25.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Ordering was easy 1

Customers don't like

  • False promses3
  • Lack of communication3
  • Dishonesty2
  • No service on the warranty they sold1
  • Poor follow-up with problems1

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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