PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northern Tool And Equipment and Tractor Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northern Tool And Equipment
Tractor Supply

Northern Tool And Equipment and Tractor Supply Overview

Total reviews 284 566
Company responses 0 0
Issues resolved 4 5

Northern Tool And Equipment and Tractor Supply Consumer Ratings

Rank
122 out of 944 in Equipment category
61 out of 344 in Supermarkets and Malls category
Customer service
107 in category
46 in category
Website
79 in category
47 in category
Price Affordability
121 in category
61 in category
Product or Service Quality
63 in category
46 in category

Northern Tool And Equipment and Tractor Supply Rating Details

Customer service
1.4 (113 reviews)
1.7 (251 reviews)
Reviewer's quote

...Horrible horrible company customer service..

Read full review

next day still no product, called customer service, order was cancelled due to internet issue with availability in store. Shyla was excellent with her handling of the issue, she found a store near me where I could pick up my item, and gave me a discount for the inconvenience. Would definitely...

Read full review
Website
2.7 (95 reviews)
2.4 (207 reviews)
Reviewer's quote

Called customer service 7/3 as no shipping info is available on website was told it had shipped. Called again on 7/10, once again because no way to get info from website and the "helpful" chat window isn't working - was told it was delayed but I would be billed when it shipped and tracking info...

Read full review

In an order of $500 when it takes me over an hour on their website (which is glitchy) to order and then over an hour round trip to get the stuff, why would I lie about something little? It's definitely more trouble than it's worth. However, this tactic of shorting customers 1 item on a large order...

Read full review
Price Affordability
2.7 (87 reviews)
2.5 (216 reviews)
Reviewer's quote

I also called about the 110% price match policy. The rebate program is a terrible idea. A low price would get me to buy...

Read full review

...One did ring up at sale price other at regular price. I asked the cashier to go check the items since they all had sale tags on them except one of them I picked up. She made a face and rolled her eyes at me...

Read full review
Product or Service Quality
2.1 (85 reviews)
2.2 (224 reviews)
Reviewer's quote

...for someone to answer !!!! They must only have one person working in Customer service..

Read full review

I notified Tractor Supply via e-mail that I am Ill and would not be able to pick up the product until Friday at the earliest and they ignored that communication. I abhor buying at Tractor Supply because in store and via telephone, they are just miserable to deal with. I feel like Id give my left...

Read full review

Northern Tool And Equipment and Tractor Supply Pros and Cons

Pros
  • Wide variety of products
  • Wide range of quality products
  • Variety
  • Products
  • Location
  • Variety of products
Cons
  • Customer service
  • Employee lack of concern
  • Shipping process
  • Poor customer service
  • I didnt care for how people are being treated in tbe store
  • Manager

Northern Tool And Equipment and Tractor Supply Most Positive Reviews

Top rated reviews
5

I bought hey Goodyear air hose from Northern to two of them almost a year ago and both of them busted from the inside...

Read full review
5

Hardwood Pellets are no good--to begin i bought a ton of them got home undone the 2 layers of plastic & there were...

Read full review
5

I purchased some pressure washer equipment in your N Ft Myers store and the cashier Michelle was extremely pleasant and...

Read full review
5

I purchased a husked LT 4200 new from tractor supply on 9 mile Ed in Pensacola fl . And it's the biggest piece of...

Read full review

Northern Tool And Equipment and Tractor Supply Most Critical Reviews

Lowest rated reviews
1

Ordered a heavy equipment and paid extra for the liftgate feature as delivery truck drivers are not responsible for unlo...

Read full review
1

I purchased a king pellet stove in August and in the fall started to use the stove and kept over feeding and turning...

Read full review
1

I ordered a pickup crane online from Northern-Tool.. After 6 weeks of being told by the company it had arrived at the...

Read full review
1

I had ordered a set of jack stands online. I love 4 mile away from tractor supply and ordered online because online it...

Read full review

Northern Tool And Equipment and Tractor Supply Latest Reviews

Recent published reviews
1

I ordered a Band Saw for over 800.00 from Northern Tool with an estimated delivery date of 5 to 7 business days. After...

Read full review
1

I just missed the September sale of $1,099. (Normally $1,299.) for the Coleman Go Cart when I bought one for my granddau...

Read full review
1.2

They will not respond! Have called, transferred, they've disconnected me over and over. They will not respond to email...

Read full review
No votes

Was in the clothing Dept at The Sylvester location on Tuesday 10/12 minding my own business when a brown headed girl...

Read full review

Northern Tool And Equipment and Tractor Supply Products and Services

Most reviewed product and services
  • Northern Tool And Equipment Shipping Service (33 reviews)
  • Northern Tool And Equipment Pressure Washer (16 reviews)
  • Northern Tool And Equipment Repair (2 reviews)
  • Tractor Supply Manager (40 reviews)
  • Tractor Supply Cashier (18 reviews)
  • Tractor Supply Credit Card (10 reviews)