PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northern Tool And Equipment and Tractor Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northern Tool And Equipment
Tractor Supply

Northern Tool And Equipment and Tractor Supply Overview

Total reviews
280
558
Company responses
0
0
Issues resolved
4
4

Northern Tool And Equipment and Tractor Supply Consumer Ratings

Rank
113 out of 931 in Equipment category
61 out of 332 in Supermarkets and Malls category
Customer service
114 in category
50 in category
Website
79 in category
46 in category
Price Affordability
125 in category
61 in category
Product or Service Quality
67 in category
49 in category

Northern Tool And Equipment and Tractor Supply Rating Details

Customer service
1.4 (110 reviews)
1.7 (242 reviews)
Reviewer's quote

Called customer service 7/3 as no shipping info is available on website was told it had shipped. Called again on 7/10, once again because no way to get info from website and the "helpful" chat window isn't working - was told it was delayed but I would be billed when it shipped and tracking info...

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next day still no product, called customer service, order was cancelled due to internet issue with availability in store. Shyla was excellent with her handling of the issue, she found a store near me where I could pick up my item, and gave me a discount for the inconvenience. Would definitely...

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Website
2.8 (92 reviews)
2.4 (201 reviews)
Reviewer's quote

...I sent an email to customer service as well as filling out a form on their website to see if I could arrange for a return or refund. So far my attempts to contact them have been completely ignored..

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In an order of $500 when it takes me over an hour on their website (which is glitchy) to order and then over an hour round trip to get the stuff, why would I lie about something little? It's definitely more trouble than it's worth. However, this tactic of shorting customers 1 item on a large order...

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Price Affordability
2.8 (85 reviews)
2.6 (211 reviews)
Reviewer's quote

I also called about the 110% price match policy. The rebate program is a terrible idea. A low price would get me to buy...

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...One did ring up at sale price other at regular price. I asked the cashier to go check the items since they all had sale tags on them except one of them I picked up. She made a face and rolled her eyes at me...

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Product or Service Quality
2.1 (83 reviews)
2.2 (216 reviews)
Reviewer's quote

...for someone to answer !!!! They must only have one person working in Customer service..

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...This is VERY POOR customer service..

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Northern Tool And Equipment and Tractor Supply Pros and Cons

Pros
  • Wide variety of products
  • Wide range of quality products
  • Variety
  • Variety of products
  • Products
  • Location
Cons
  • Customer service
  • Employee lack of concern
  • Shipping process
  • Poor customer service
  • I didnt care for how people are being treated in tbe store
  • Manager

Northern Tool And Equipment and Tractor Supply Most Positive Reviews

Top rated reviews
5

I bought hey Goodyear air hose from Northern to two of them almost a year ago and both of them busted from the inside...

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5

Hardwood Pellets are no good--to begin i bought a ton of them got home undone the 2 layers of plastic & there were...

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5

I purchased some pressure washer equipment in your N Ft Myers store and the cashier Michelle was extremely pleasant and...

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5

I purchased a husked LT 4200 new from tractor supply on 9 mile Ed in Pensacola fl . And it's the biggest piece of...

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Northern Tool And Equipment and Tractor Supply Most Critical Reviews

Lowest rated reviews
1

Ordered a heavy equipment and paid extra for the liftgate feature as delivery truck drivers are not responsible for unlo...

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1

I purchased a king pellet stove in August and in the fall started to use the stove and kept over feeding and turning...

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1

I ordered a pickup crane online from Northern-Tool.. After 6 weeks of being told by the company it had arrived at the...

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1

I had ordered a set of jack stands online. I love 4 mile away from tractor supply and ordered online because online it...

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Northern Tool And Equipment and Tractor Supply Latest Reviews

Recent published reviews
1.6

I ordered this product 6/22 not knowing that it wasn't in stock - hate when company's are not up front about that....

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No votes

They don't keep an accurate inventory in the stores. What they show online at a particular store is usually wrong. We dr...

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3

Waited for 1 hour and 17 mins. for someone to answer !!!! They must only have one person working in Customer service.

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2

This is the 3rd time that I've ordered online, asked if everything was loaded and told yes, provided a delivery ticket...

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Northern Tool And Equipment and Tractor Supply Products and Services

Most reviewed product and services
  • Northern Tool And Equipment Customer Care (34 reviews)
  • Northern Tool And Equipment Shipping Service (32 reviews)
  • Northern Tool And Equipment Pressure Washer (16 reviews)
  • Tractor Supply Customer Care (76 reviews)
  • Tractor Supply Manager (39 reviews)
  • Tractor Supply Cashier (18 reviews)