PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northern Tool And Equipment and Tractor Supply as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northern Tool And Equipment
Tractor Supply

Northern Tool And Equipment and Tractor Supply Overview

Total reviews
270
435
Company responses
0
0
Issues resolved
4
3

Tractor Supply was first mentioned on PissedConsumer on Aug 21, 2009 and since then this brand received 435 reviews. It is 165 reviews more than Northern Tool And Equipment received since Jul 13, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Northern Tool And Equipment customer support team and Tractor Supply customer service.

Northern Tool And Equipment and Tractor Supply Consumer Ratings

Rank
101 out of 1817 in Equipment category
55 out of 614 in Supermarkets and Malls category
Customer service
102 in category
45 in category
Website
72 in category
47 in category
Staff
79 in category
45 in category

Northern Tool And Equipment and Tractor Supply Rating Details

Customer service
1.4 (104 reviews)
1.7 (181 reviews)
Reviewer's quote

My air compressor went down, and I was at first relieved to discover that Northern Tool in nearby Arnold, MO, serviced compressors. I took my compressor to them and ante'd up the $35 diagnostic fee. Eight days later, I got a call from Tim, the technician. Tim informed me that he had spoken with the...

Thomas J

Was told at the customer service desk there was one available at the Mansfield store about 20 miles away. Was further told that merchandise is not moved between stores per Kerry Hamilton, out of luck in other words unless I wan't to make the trip. Believe it would be a beneficial convenience to...

Wayne S
Website
2.8 (88 reviews)
2.4 (156 reviews)
Reviewer's quote

...I sent an email to customer service as well as filling out a form on their website to see if I could arrange for a return or refund. So far my attempts to contact them have been completely ignored..

Brynleigh

Extremely poor service and absolutely terribly and not user friendly website Almost like you don’t except complaints..

Dean H
Staff
1.9 (83 reviews)
1.9 (178 reviews)
Reviewer's quote

...The staff in the Lewisville, TX store would not even look at it..

PissedConsumer1090019

...Many inexperienced staff, and staff standing around not doing much..

Joe H

Northern Tool And Equipment and Tractor Supply Pros and Cons

Pros
  • Wide range of quality products
  • Variety
  • Wide variety of products
  • Variety of products
  • Products
  • Friendly check out people
Cons
  • Customer service
  • Employee lack of concern
  • Shipping process
  • Poor customer service
  • Customer service
  • Manager

Northern Tool And Equipment and Tractor Supply Most Positive Reviews

Top rated reviews
5

I bought hey Goodyear air hose from Northern to two of them almost a year ago and both of them busted from the inside...

5

Hardwood Pellets are no good--to begin i bought a ton of them got home undone the 2 layers of plastic & there were...

Northern Tool And Equipment and Tractor Supply Most Critical Reviews

Lowest rated reviews
1

Ordered a heavy equipment and paid extra for the liftgate feature as delivery truck drivers are not responsible for unlo...

1

I purchased a king pellet stove in August and in the fall started to use the stove and kept over feeding and turning...

Northern Tool And Equipment and Tractor Supply Latest Reviews

Recent published reviews

When I received my new compressor It was damaged in transit. Called YRC freight they are to busy to take your call

Read all 270 reviews
1.4

Allbyoy get is BS from this company. I ordered 2 dog beds. On friday morning November 29 I received a email mt items...

Read all 435 reviews

Northern Tool And Equipment and Tractor Supply Products and Services

Most reviewed product and services
  • Northern Tool And Equipment Customer Care (34 reviews)
  • Northern Tool And Equipment Shipping Service (32 reviews)
  • Northern Tool And Equipment Pressure Washer (16 reviews)
  • Tractor Supply Customer Care (68 reviews)
  • Tractor Supply Manager (34 reviews)
  • Tractor Supply Cashier (17 reviews)