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  • 3 ISSUES RESOLVED
  • 230 TOTAL REVIEWS
  • $65.4K CLAIMED LOSSES
  • $769 AVERAGE LOSS
2.1
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Wide range of quality products 3
  • Variety 3
  • Wide variety of products 2
  • Quick customer service response 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Shipping process3
  • Manager or quality3
  • Employee lack of concern3
  • Customer service3
  • Store return not allowed2
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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 407 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Pricing 2
  • Taking my car to one place only 1
  • Some of the people tried to help 1
  • Service provided by rodney mchaney 1
  • Service 1

Customers don't like

  • Bad customer service5
  • Waiting time4
  • Unprofessional staff4
  • Never fixed problem4
  • Customer service sucks4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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