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  • 3 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $64.9K CLAIMED LOSSES
  • $791 AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service3
  • Shipping process3
  • Employee lack of concern3
  • Manager or quality3
  • Store return not allowed2
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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 388 TOTAL REVIEWS
  • $92.4K CLAIMED LOSSES
  • $810 AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Pricing 2
  • Ease of scheduling an appointment 1
  • Service 1
  • Service provided by rodney mchaney 1
  • Some of the people tried to help 1

Customers don't like

  • Waiting time4
  • Never fixed problem4
  • Unprofessional staff4
  • Bad customer service3
  • Customer service sucks3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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