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  • 3 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $64.8K CLAIMED LOSSES
  • $800 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service3
  • Shipping process3
  • Employee lack of concern3
  • Manager or quality3
  • Store return not allowed2
Delete
  • 0 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $11.9K CLAIMED LOSSES
  • $210 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Free shipping 7
  • 10 year warranty 4
  • Built-in straps for towing 4
  • Cover looks very good 2
  • Delivery on time 2

Customers don't like

  • Customer service seems incompetent6
  • Customer service and lack of response5
  • Misleading website4
  • Poor all around3
  • Quality of the cover3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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