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Delete
  • 3 ISSUES RESOLVED
  • 207 TOTAL REVIEWS
  • $64.8K CLAIMED LOSSES
  • $800 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service10
  • Employee lack of concern7
  • Manager or quality5
  • Shipping process4
  • Unwillingness to seek solutions3
Delete
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $9.5K CLAIMED LOSSES
  • $225 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Free shipping 6
  • 10 year warranty 4
  • Built-in straps for towing 3
  • Cover looks very good 2
  • Delivery on time 2

Customers don't like

  • Customer service and lack of response9
  • Poor all around9
  • Customer service seems incompetent8
  • Customer service6
  • Misleading website6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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