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  • 3 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $65.4K CLAIMED LOSSES
  • $769 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Wide range of quality products 3
  • Variety 3
  • Wide variety of products 2
  • Quick customer service response 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service15
  • Shipping process3
  • Manager or quality3
  • Employee lack of concern3
  • Store return not allowed2
Delete
  • 1 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $16.7K CLAIMED LOSSES
  • $190 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Free shipping 9
  • Built-in straps for towing 6
  • 10 year warranty 6
  • Delivery on time 3
  • Cover looks very good 3

Customers don't like

  • Customer service10
  • Customer service seems incompetent7
  • Customer service and lack of response6
  • Whole experience4
  • Poor all around4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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