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  • 3 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $64.8K CLAIMED LOSSES
  • $800 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service12
  • Employee lack of concern8
  • Manager or quality5
  • Shipping process4
  • Unwillingness to seek solutions3
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Public Storage

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 485 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Not happy 4
  • Manger at move in was good 2
  • Office manager 1
  • Staff 1
  • Receptionist understanding 1

Customers don't like

  • Customer service13
  • Rate increase10
  • Fees7
  • Rate increases5
  • Unfair rate increase5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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