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  • 3 ISSUES RESOLVED
  • 228 TOTAL REVIEWS
  • $65.4K CLAIMED LOSSES
  • $769 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Wide range of quality products 3
  • Variety 3
  • Wide variety of products 2
  • Quick customer service response 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Shipping process3
  • Manager or quality3
  • Employee lack of concern3
  • Customer service3
  • Store return not allowed2
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Public Storage

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 550 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Not happy 4
  • Manger at move in was good 2
  • Customer service and price at begining 2
  • Apparently reasonable rate 2
  • Unannounced and exorbitant rent increase 1

Customers don't like

  • Customer service7
  • Fees6
  • Rate increase5
  • Rate increases4
  • Employees3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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