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  • 3 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $64.8K CLAIMED LOSSES
  • $800 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service12
  • Employee lack of concern8
  • Manager or quality5
  • Shipping process4
  • Unwillingness to seek solutions3
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Partsgeek

Equipment
  • 6 ISSUES RESOLVED
  • 688 TOTAL REVIEWS
  • $85.7K CLAIMED LOSSES
  • $261 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Found part 25
  • Good prices 17
  • Nice site 15
  • Good parts selection 12
  • Part 12

Customers don't like

  • Horrible customer service60
  • Lack of attention to detail16
  • Inconsistent delivery14
  • Product information10
  • Shipping charges10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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