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  • 3 ISSUES RESOLVED
  • 216 TOTAL REVIEWS
  • $65.1K CLAIMED LOSSES
  • $784 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service3
  • Shipping process3
  • Employee lack of concern3
  • Manager or quality3
  • Store return not allowed2
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Partsgeek

Equipment
  • 6 ISSUES RESOLVED
  • 697 TOTAL REVIEWS
  • $85.9K CLAIMED LOSSES
  • $259 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Found part 25
  • Good prices 17
  • Nice site 15
  • Good parts selection 12
  • Part 12

Customers don't like

  • Unethical business practices7
  • Product information7
  • Lack of attention to detail6
  • Shipping policy6
  • Paying return shipping6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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