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Our website collected and compiled various consumer reviews about North American Power and PECO Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
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North American Power and PECO Energy Consumer Ratings
Rank
63
out of 752 in Utility category
103
out of 752 in Utility category
Customer service
83
in category
60
in category
Website
140
in category
159
in category
Product or Service Quality
77
in category
78
in category
Diversity of Products or Services
129
in category
172
in category
North American Power and PECO Energy Rating Details
Customer service
1.5 (31 reviews)
1.7 (3 reviews)
Reviewer's quote
...They should waive ( good customer service ) . Thats the smart thing to do..
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...2011 I started service and the first bill I received was over 500. 00 for a small ranch house that had zoned baseboard heat set at 50 degrees. Other then the heat the electric was barely used because I didn't move in yet...
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Website
1.6 (28 reviews)
1.5 (2 reviews)
Reviewer's quote
...They also falsely advertise a lower rate on their website and then tell you that is for new customers only. The supervisor told me that they are not "fortune tellers" so they didn't know PSNH would have a lower rate. They tried to say PSNH will go up in the summer so it will all equal out...
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Lost power midday on Wed and power only restored about 9:45 on Sat night. Outrageous. Never lost that much time even during snow storms !!!
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Product or Service Quality
1.8 (26 reviews)
1.8 (4 reviews)
Reviewer's quote
They knew I no longer lived at my address because Eversource (my previous utility) notified them of the cancellation of service, and meanwhile, still proceeded to bill me months later, with an impossible timeline by which to comply, without any prior notification of this amount owed. This company...
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Have lived at my current address over 20 yrs. my power has never been off for almost 4 days, not even in snowstorms!!! Im sure I will have to throw out everything in freezer and fridge. This is outrageous!!!!! Lee Flogaus177 Stewarts Ct. Phoenixville
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Diversity of Products or Services
1.4 (17 reviews)
1 (1 review)
Reviewer's quote
customer is in the hospital ,will not be returning to that address
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No items
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North American Power and PECO Energy Pros and Cons
Pros
Rate
Initial good rates for the first 3 months to a year
Advertised price
Illegally being put on a program i have no clue about
Cons
Rate hike
Contract
Pricing
No votes
North American Power and PECO Energy Most Positive Reviews
Top rated reviews
3.3
Went to variable rate while waiting switch to another supplier since they would not give me the online advertised rate...
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No votes
No votes
No votes
North American Power and PECO Energy Most Critical Reviews
Lowest rated reviews
1
This has caused me a hardship beyond words. The rippling effect from my bills of my less than 1500 square foot house...
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1
We'll start at the beginning about this pathetic company. 2011 I started service and the first bill I received was over...
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1
Please be informed there was no contact between North American Power and myself. I was left two messages to please call...
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1
Yardley, PA. Elect down for 4 hours. Ever try to contact them on an outage? They ask for your Acct # or phone #. Even tho...
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North American Power and PECO Energy Latest Reviews
Recent published reviews
2.6
I signed up for longer term plan, as it turned out I was paying more than National grid was charging . I always look for...
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No votes
Pls my sister has no English and there is a energy company called Indra nocked on the door as let her to sign a...
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3
customer is in the hospital ,will not be returning to that address
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2.7
Lost power midday on Wed and power only restored about 9:45 on Sat night. Outrageous. Never lost that much time even...
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North American Power and PECO Energy Products and Services
Most reviewed product and services
North American Power Electricity Supply
(63 reviews)
North American Power Residential Electricity Supply
(6 reviews)
North American Power Customer Care
(1 review)
Peco Energy Residential Electricity Supply
(4 reviews)
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