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Norm Thompson

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $467 CLAIMED LOSSES
  • $47 AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Most of products i order 1
  • Sweater 1

Customers don't like

  • Rotten customer service2
  • False information on return form1
  • Quality of tailoring1
  • The1
  • Unreasonable policy creating delay1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 722 TOTAL REVIEWS
  • $27.8K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Poor quality4
  • Website functionality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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