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Nordstrom

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $62.1K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Location 1

Customers don't like

  • Bad customer service8
  • Taking a political stance2
  • Crappy inventory control2
  • Very poor customer service1
  • Service1
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Zappos

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $852 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Verity 1
  • Discovering they were a bunch of crap 1
  • Customer service 1

Customers don't like

  • Shipping1
  • Order processing1
  • Misleading mailer sent to me1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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