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Nordstrom

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 163 TOTAL REVIEWS
  • $55.8K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Location 1

Customers don't like

  • Bad customer service5
  • Crappy inventory control2
  • Taking a political stance1
  • Promotion1
  • Products bad quality1
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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4738 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service68
  • Delivery experience27
  • Service17
  • Home delivery17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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