PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about NordicTrack and ProForm as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

NordicTrack
ProForm

NordicTrack and ProForm Overview

Total reviews
377
37
Company responses
0
0
Issues resolved
4
0

NordicTrack was first mentioned on PissedConsumer on Sep 22, 2009 and since then this brand received 377 reviews. It is 340 reviews more than ProForm received since Jul 5, 2012.

NordicTrack and ProForm Consumer Ratings

Rank
37 out of 260 in Sport Equipment and Accessories category
44 out of 260 in Sport Equipment and Accessories category
Customer service
31 in category
28 in category
Staff
30 in category
32 in category
Website
27 in category
41 in category

According to consumer ratings and reviews, NordicTrack ranks 7 points higher in the Sport Equipment and Accessories category than ProForm. People gave NordicTrack 1.1 stars for Customer service criterion in Sport Equipment and Accessories category and it is 36 points higher than the worst rated brand in this category. At the same time, ProForm was rated 1.2 stars for Customer service criterion in this category and it is 39 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that ProForm has a higher rating than ProForm. Regarding Website criterion, consumers gave NordicTrack 2.1 stars and it is 60% greater than other in category. ProForm however was rated 1.3 stars and it is 60% worse than other in category.

NordicTrack and ProForm Rating Details

Customer service
1.1 (149 reviews)
1.2 (25 reviews)
Reviewer's quote

Brand new FS7i paid over $1700. Right away it has popping noise. Took me three weeks to get a hold of them now waiting for 6 weeks for a part. Sent two emails but no reply. Never buying from them this is the worst company to deal with

Jai S

IS THE WORST COMPANY AT CUSTOMER SERVICE. MY MACHINE STOPPED WORKING , A $ 2800. 00 TOP LINE PRODUCT...

PissedConsumer1706958
Staff
1.3 (131 reviews)
1.3 (20 reviews)
Reviewer's quote

...Please make a reference in my notes to your staff. The Delivery guy delivered on Friday never took the shipment off the truck and called his boss. He stated he would need three to four guy to help...

Adonte

Bought through Amazon. Assembly instructions were very good. BUT: could not turn on my machine. Before you can activate your equipment, you must register it with I-Fit and agree to a free trial period. After the trial period expires, you will be billed $15/month if you neglect to cancel within a...

Ron E
Website
2.1 (115 reviews)
1.3 (15 reviews)
Reviewer's quote

...plug it in and use it, not be told you have to give your credit card details to ifit to activate your machine all this is poorly communicated on their website when I was looking to buy a machine otherwise I would not have bought it. Plus I don’t find the ifit app helpful at all it’s just a whole lot of guff. I was so excited to finally...

PissedConsumer1646639

...Proform should be ashamed in the way they treat people who purchase a treadmill from their website. I would not recommend proform or this machine to anyone. It is poorly made, poor quality and even worst customer service...

Regina A

NordicTrack and ProForm Pros and Cons

Pros
  • Originally it worked great and we had no complaints
  • Life before buying this treadmill
  • Easy ordering
  • In the beginning worked well
  • Dont know still broken after all this time no chance to eval
  • After disputing and pushing i finally got the part replaced
Cons
  • Customer service
  • Icon poor customer service
  • Worst customer service
  • Very poor customer service
  • Service
  • Worst customer service

NordicTrack and ProForm Most Positive Reviews

Top rated reviews
4

a few days back I have read NordicTrack C 1650 review at...

No votes

NordicTrack and ProForm Most Critical Reviews

Lowest rated reviews
1

Nordictrack treadmill company promising free delivery. What they do not tell you is that they can only deliver on...

1

On Friday, November 27, 2015 I called Proform and spoke to one of their sales representatives named Jake to order a...

NordicTrack and ProForm Latest Reviews

Recent published reviews

Please let me know the site where I can order it. Thank you. Model # NTEX89914.0R0115A.

Read all 377 reviews
1.2

IS THE WORST COMPANY AT CUSTOMER SERVICE. MY MACHINE STOPPED WORKING , A $ 2800.00 TOP LINE PRODUCT. IT TOKK ME 4 CALLS...

Read all 37 reviews

NordicTrack and ProForm Products and Services

Most reviewed product and services
  • Nordictrack Treadmill (109 reviews)
  • Nordictrack Customer Care (37 reviews)
  • Nordictrack Elliptical (33 reviews)
  • Proform Treadmill (13 reviews)
  • Proform 2000 Treadmill (5 reviews)
  • Proform Customer Care (4 reviews)