PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vuse Vapor and Njoy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vuse Vapor

Vuse Vapor and Njoy Overview

Total reviews
Company responses
Issues resolved

Vuse Vapor was first mentioned on PissedConsumer on Oct 22, 2017 and since then this brand received 255 reviews. It is 169 reviews more than Njoy received since Dec 23, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Vuse Vapor customer support team and Njoy customer service.

Vuse Vapor and Njoy Consumer Ratings

47 out of 259 in Cigarettes and Tobacco category
23 out of 259 in Cigarettes and Tobacco category
Value for money
40 in category
29 in category
Product or Service Quality
40 in category
34 in category
Price Affordability
45 in category
21 in category

According to consumer ratings and reviews, Njoy ranks 24 points higher in the Cigarettes and Tobacco category than Vuse Vapor. People gave Vuse Vapor 1.8 stars for Value for money criterion in Cigarettes and Tobacco category and it is 25 points higher than the worst rated brand in this category. At the same time, Njoy was rated 2.4 stars for Value for money criterion in this category and it is 36 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Njoy has a higher rating than Vuse Vapor. Regarding Price Affordability criterion, consumers gave Vuse Vapor 2.2 stars and it is 68% worse than other in category. Njoy however was rated 3 stars and it is 68% greater than other in category.

Vuse Vapor and Njoy Rating Details

Value for money
1.8 (187 reviews)
2.4 (44 reviews)
Reviewer's quote

...Last 6 months or so have spent a lot of money on these and started noticing that there was always one that was not filled, broken or something. Went to 3 different places to buy these so I do know it's in the manufacturer..


...Njoy id really like the money back I wasted on your defective product!..

Kylie P
Product or Service Quality
1.7 (187 reviews)
2 (41 reviews)
Reviewer's quote

...Are u not making it anymore Juuls taste like its burnt and so does the other Vuse product I tried to buy they taste gross. Why are you no longer making the Alto MENTHOL 5% IM PISSED..

Limdsay H

...Or there going to discontinue the product. Love the system if it where reliable. The taste is great and vape is great and satisfying...

Price Affordability
2.2 (184 reviews)
3 (42 reviews)
Reviewer's quote

...but I think it would have been nice to also get some more pods and a reduced price. I can not take advantage of your online specials as I live in La and was told you cant mail online purchases to La. Soooo each time I purchase it is at full price of $13...


My pod charging port is very loose and will not charge at all now

Kenneth L

Vuse Vapor and Njoy Pros and Cons

  • Liked the product but mine was faulty
  • When the product actually works as intended
  • When it works it works great
  • Cost
  • Size
  • Products
  • Defective pods on the regular
  • Defective pods
  • Wasted of money
  • Length of use
  • Its breaks easy
  • Customer service

Vuse Vapor and Njoy Most Positive Reviews

Top rated reviews

O lovely im not the only one who has been dealin with this... I work in a gas station and you can bet i will be...


I smoked for 40+years & stopped after my first NJOY Gold Tobacco Disposable, I began using the Rechargeable Electronic...

Vuse Vapor and Njoy Most Critical Reviews

Lowest rated reviews

I quit smoking with a Vuse Vibe, and have been using the product since October 2017. The reason I quit cigarettes, was...


They will *** over. I tried ordering twice.
The first time I ordered I had a coupon code that turned my 36$ order into...

Vuse Vapor and Njoy Latest Reviews

Recent published reviews

I'm not too extremely pissed but Vuse Alto has the Best Menthol.5% and know I cant find it anywhere. Are u not making...

Read all 255 reviews

At first, i loved the njoy. Summer of 2019 I had a battery that worked and the pods were great! Somehow though the newer...

Read all 86 reviews

Vuse Vapor and Njoy Products and Services

Most reviewed product and services
  • Vuse Vapor Alto Vape Kit (83 reviews)
  • Vuse Vapor Electronic Cigarette Refill (21 reviews)
  • Vuse Vapor Vibe Vape Kit (13 reviews)
  • Njoy Battery (18 reviews)
  • Njoy Vape Kit (12 reviews)
  • Njoy Shipping Service (8 reviews)