PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Traxxas and Nitrorcx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Traxxas
Nitrorcx

Traxxas and Nitrorcx Overview

Total reviews
50
21
Company responses
0
0
Issues resolved
0
0

Traxxas was first mentioned on PissedConsumer on Sep 19, 2010 and since then this brand received 50 reviews. It is 29 reviews more than Nitrorcx received since Dec 28, 2011.

Traxxas and Nitrorcx Consumer Ratings

Rank
50 out of 312 in Kids' Stores category
390 out of 4213 in E-commerce category
Exchange, Refund and Cancellation Policy
39 in category
258 in category
Price Affordability
57 in category
142 in category
Product or Service Quality
47 in category
343 in category

Traxxas and Nitrorcx Rating Details

Exchange, Refund and Cancellation Policy
1.4 (30 reviews)
1.5 (8 reviews)
Reviewer's quote

...Won't refund or replace. Local distributor won't sell me parts. DO NOT WASTE YOUR MONEY ON THEIR PRODUCTS!..

Nimra

After attempts to tune it did t work, we returned it again and they said they would give a full refund. That was a lie! They took a restocking fee of almost $30 even though we returned it for being a faulty product. When I asked why they punish the consumer for their *** product, they said there...

PissedConsumer1015824
Price Affordability
1.6 (28 reviews)
3.8 (6 reviews)
Reviewer's quote

...Then i found that they offer a better one locally for $88 and if I want that one from TRAXXAS i would have to buy it full price for $150..

BILL J

Bought truck for christmas motor burned up as soon as it was run. Took a week to get in touch with them, they sent a replacement part a week later it did not wk. Took another week to get a replacement for that one so 3 weeks. Tires then fell off another paint for parts. Now the servo has went out....

PissedConsumer1024860
Product or Service Quality
1.2 (27 reviews)
1.7 (9 reviews)
Reviewer's quote

...The customer service person was so rude it was unbelievable. With attitude he said we gave you all the updates via voicemail and email and we needed to wait for further information. He interrupted me asking what the miss communication was to tell me this...

Ronnie M

...I registered on the website and went through their customer service process. Received notification my request was received. No action beyond an auto-response...

Taija

Traxxas and Nitrorcx Pros and Cons

Pros
  • Products
  • Fast out of box
  • What they advertised
  • Ordering and timely delivery
Cons
  • Customer service sucks
  • Warranty coverage of paying for a covered item
  • Warranty
No votes

Traxxas and Nitrorcx Most Positive Reviews

Top rated reviews
5

to all who slam traxxas. first off I bought 3 traxxas 1/10 trucks and beat the *** out of them for over a year before...

4.1

I purchased 2 cars from this company for my boys as Christmas gifts. Both arrived on time as promised and packaged...

Traxxas and Nitrorcx Most Critical Reviews

Lowest rated reviews
1

I bought Traxxas products for 10 years now I always have a little bit of issues here and there I just usually fix them...

1

DO NOT BUY FROM THEM! There customer Service is fake! There is no online chat help... it alwasy offline. They don't...

Traxxas and Nitrorcx Latest Reviews

Recent published reviews
1.3

Over the past year I have had 2 Lipo Batteries go bad. One would not charge so I called Traxxas and I had to send the...

Read all 50 reviews
1.4

Bought truck for christmas motor burned up as soon as it was run. Took a week to get in touch with them, they sent a...

Read all 21 reviews

Traxxas and Nitrorcx Products and Services

Most reviewed product and services
  • Traxxas Battery (4 reviews)
  • Traxxas Toy Car (4 reviews)
  • Traxxas Rc Car (3 reviews)
  • Nitrorcx Toy Truck (3 reviews)