PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Volkswagen and Nissan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Volkswagen
Nissan

Volkswagen and Nissan Overview

Total reviews
52
557
Company responses
0
0
Issues resolved
0
1

Nissan was first mentioned on PissedConsumer on Sep 19, 2007 and since then this brand received 557 reviews. It is 505 reviews more than Volkswagen received since Oct 8, 2007.

Volkswagen and Nissan Consumer Ratings

Rank
70 out of 1243 in Auto category
54 out of 1243 in Auto category
Customer service
54 in category
40 in category
Staff
40 in category
31 in category
Discounts and Special Offers
48 in category
45 in category

According to consumer ratings and reviews, Nissan ranks 16 points higher in the Auto category than Volkswagen. People gave Volkswagen 1.4 stars for Customer service criterion in Auto category and it is 78 points higher than the worst rated brand in this category. At the same time, Nissan was rated 1.6 stars for Customer service criterion in this category and it is 92 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Nissan has a higher rating than Volkswagen. Regarding Discounts and Special Offers criterion, consumers gave Volkswagen 1.5 stars and it is 64% greater than other in category. Nissan however was rated 1.6 stars and it is 66% greater than other in category.

Volkswagen and Nissan Rating Details

Customer service
1.4 (18 reviews)
1.6 (56 reviews)
Reviewer's quote

...very bad customer service. :( I was trying to buy an other car from them but now I m 100% sure I m not gonna buy Volkswagen. this is manufacture fault should cover these kind of things...

Hassan R

...papers and empty bottles underneath the seat dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys something should be done with this car they keep telling me that I have to pay $5000 that is not fair to me I purchased a brand new car I should’ve gotten a brand new car not a used car not a car that was driven from Indiana to Illinois and the person who brought it from Indiana to Illinois had kids in the car which destroyed the car from the inside with their dirty handprints of candy and papers and empty bottles underneath the seats dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys one awful I purchased a brand new Toyota In 2015 my experience with them was awesome their car was not damaged no marks on the body immaculately clean on the inside still had paper down for the mats this car you could tell was brand new My experience with Nissan totally...

Angela M
Staff
1.8 (17 reviews)
1.9 (29 reviews)
Reviewer's quote

...The Service Manager at Sonnen VW San Rafael "Dave" claims I was "abusive to his staff in front of other customers" even though there was no one there when I tried to pick up my car; when they said it was ready and then it wouldn't start...

Karsyn

...they refused to solve it by saying we are sorry we can't know the root cause of this error although my car still new and in warranty period Adding that the staff in call Centre totally unprofessional and every time I called to submit a complaint they refused to give me a complaint number to be tracked and my next call answering me by (we can't do any thing if you didn't have complaint number So really I am...

Jeremaine
Discounts and Special Offers
1.5 (15 reviews)
1.6 (42 reviews)
Reviewer's quote

I recently purchased a 2011 VW Jetta. I've had it now for 3 years. Approximately six months after I purchased it, the radio went dead. Luckily the car was still under warranty, so it will fixed for only a $50 deductible. 1.5 years later the radio went out again. Doesn't turn on or do anything. Just...

PissedConsumer974481

Nissan sucks!!! Sold me a broken car and no one cares..... its under warranty but left without transportation at all. Thanks!!!

Nickalus

Volkswagen and Nissan Pros and Cons

Pros
  • Nice car designs
  • Service as been fine
  • Power ride and fuel milage
  • Loaner car during repair time
  • Very little
  • Dealership customer service herb gordon nissan
Cons
  • Way i was treaded
  • Transmission failure
  • Terrible customer service
  • Customer service
  • Responce to obvious defect
  • Approach to my problem

Volkswagen and Nissan Most Positive Reviews

Top rated reviews
4.2

I am upset, that VW made a bad business decision. I own a a 2013 Pass. TDI and I have owned a 68 Beetle, 72 Rabbit dies...

5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

Volkswagen and Nissan Most Critical Reviews

Lowest rated reviews
1

1,900 miles and the car makes a thunderous thrum when I brake from 70mph. Took it to Open Road VW of Bridgewater and...

1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

Volkswagen and Nissan Latest Reviews

Recent published reviews
1.1

I use my car to get to work. I am a disabled veteran. I bought it from Pensacola VW. I keep all of my vehicles running...

Read all 52 reviews

I called to find out if my payment of $4952.00 which I made was processed. The representative started to tell me that...

Read all 557 reviews

Volkswagen and Nissan Products and Services

Most reviewed product and services
  • Volkswagen Car (58 reviews)
  • 2012 Volkswagen Jetta Car (6 reviews)
  • 2013 Volkswagen Jetta Car (4 reviews)
  • Nissan Car (332 reviews)
  • Nissan Repair (38 reviews)
  • Nissan Customer Care (15 reviews)