PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan and Volkswagen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nissan
Volkswagen

Nissan and Volkswagen Overview

Total reviews
558
52
Company responses
0
0
Issues resolved
1
0

Nissan was first mentioned on PissedConsumer on Sep 19, 2007 and since then this brand received 558 reviews. It is 506 reviews more than Volkswagen received since Oct 8, 2007.

Nissan and Volkswagen Consumer Ratings

Rank
55 out of 1020 in Auto category
72 out of 1020 in Auto category
Customer service
40 in category
56 in category
Product or Service Quality
47 in category
55 in category
Discounts and Special Offers
48 in category
50 in category

According to consumer ratings and reviews, Nissan ranks 17 points higher in the Auto category than Volkswagen. People gave Nissan 1.6 stars for Customer service criterion in Auto category and it is 92 points higher than the worst rated brand in this category. At the same time, Volkswagen was rated 1.4 stars for Customer service criterion in this category and it is 76 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Nissan has a higher rating than Volkswagen. Regarding Discounts and Special Offers criterion, consumers gave Nissan 1.6 stars and it is 64% greater than other in category. Volkswagen however was rated 1.5 stars and it is 62% greater than other in category.

Nissan and Volkswagen Rating Details

Customer service
1.6 (56 reviews)
1.4 (18 reviews)
Reviewer's quote

...When I developed a problem,, I called their customer service line. They play these games with you. They call you and let you tell them your problem just to tell you they will have some one else to call you...

Jimena

...very bad customer service. :( I was trying to buy an other car from them but now I m 100% sure I m not gonna buy Volkswagen. this is manufacture fault should cover these kind of things...

Hassan R
Product or Service Quality
1.7 (46 reviews)
1.5 (13 reviews)
Reviewer's quote

I will never buy this crap product again. Nissan only wants to over charge for their products and not covering them when they fail. ***..

Jimmy h

...5 i love manual transmission but i wish VW had better quality transmission..

PissedConsumer1127381
Discounts and Special Offers
1.6 (42 reviews)
1.5 (15 reviews)
Reviewer's quote

Nissan sucks!!! Sold me a broken car and no one cares..... its under warranty but left without transportation at all. Thanks!!!

Nickalus

I use my car to get to work. I am a disabled veteran. I bought it from Pensacola VW. I keep all of my vehicles running well and perform the recommended services by VW. It is a 2014 Jetta. My motor blew up at 92k. My sisters blew at 60k and my mother’s blew at 87k. All jettas, all between 2014-2016....

Tyler K

Nissan and Volkswagen Pros and Cons

Pros
  • Loaner car during repair time
  • Dealership customer service
  • Very little
  • Nice car designs
  • Service as been fine
  • Power ride and fuel milage
Cons
  • Customer service
  • Responce to obvious defect
  • Approach to my problem
  • Way i was treaded
  • Transmission failure
  • Terrible customer service

Nissan and Volkswagen Most Positive Reviews

Top rated reviews
5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

4.2

I am upset, that VW made a bad business decision. I own a a 2013 Pass. TDI and I have owned a 68 Beetle, 72 Rabbit dies...

Nissan and Volkswagen Most Critical Reviews

Lowest rated reviews
1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

1

1,900 miles and the car makes a thunderous thrum when I brake from 70mph. Took it to Open Road VW of Bridgewater and...

Nissan and Volkswagen Latest Reviews

Recent published reviews

I have a concern. How or whom should I contact?

Read all 558 reviews
1.1

I use my car to get to work. I am a disabled veteran. I bought it from Pensacola VW. I keep all of my vehicles running...

Read all 52 reviews

Nissan and Volkswagen Products and Services

Most reviewed product and services
  • Nissan Car (332 reviews)
  • Nissan Repair (38 reviews)
  • Nissan Customer Care (15 reviews)
  • Volkswagen Car (59 reviews)
  • 2012 Volkswagen Jetta Car (6 reviews)
  • 2018 Volkswagen Tiguan Car (4 reviews)