PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan and Volkswagen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nissan
Volkswagen

Nissan and Volkswagen Overview

Total reviews 586 54
Company responses 0 0
Issues resolved 1 0

Nissan and Volkswagen Consumer Ratings

Rank
62 out of 479 in Auto category
92 out of 479 in Auto category
Customer service
47 in category
63 in category
Product or Service Quality
51 in category
60 in category
Website
59 in category
84 in category
Discounts and Special Offers
56 in category
60 in category

Nissan and Volkswagen Rating Details

Customer service
1.5 (65 reviews)
1.4 (19 reviews)
Reviewer's quote

...So the customer service operator let me know somebody was on the way to help me. I got a text saying that Pop-A-Lock would be there within 40 minutes. Almost 2 hours later got a phone call from the Pop-A-Lock driver...

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...very bad customer service. :( I was trying to buy an other car from them but now I m 100% sure I m not gonna buy Volkswagen. this is manufacture fault should cover these kind of things...

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Product or Service Quality
1.6 (56 reviews)
1.5 (14 reviews)
Reviewer's quote

I only found out about the class action lawsuit because of the research I was doing online and taking the car to a repair service to find out it had failed. I petitioned the court and objected to the settlement, but because there were only a few of us who objected, the judge denied the objection. I...

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...5 i love manual transmission but i wish VW had better quality transmission..

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Website
2.1 (53 reviews)
1.5 (13 reviews)
Reviewer's quote

...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..

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Long story short-- Their website was faulty, complained, couldn't fix it, so I have to pay by phone every month. BUT that is not why I'm here. This is why -- Month A: call, pay bill Month B: call, says bill is past due...

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Discounts and Special Offers
1.5 (48 reviews)
1.5 (16 reviews)
Reviewer's quote

I am from South Africa and I have trusted Nissan SA but I got a raw deal.I bought a brand new Qashqai in 2015. July 2019 I noticed oil leaking and I reported that to the local dealership. In October 2019 the vehicle was booked in. They lied to me and said they will replace the engine, but they...

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Volkswagen does not know which models have six cylinders. The chat contact does not work. The chat bot does not work. There is no email contact.

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Nissan and Volkswagen Pros and Cons

Pros
  • Dealership customer service
  • Loaner car during repair time
  • Dealership
  • Nice car designs
  • Service as been fine
  • Power ride and fuel milage
Cons
  • Customer service
  • Responce to obvious defect
  • Approach to my problem
  • Way i was treaded
  • Transmission failure
  • Terrible customer service

Nissan and Volkswagen Most Positive Reviews

Top rated reviews
5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

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4.3

I am upset, that VW made a bad business decision. I own a a 2013 Pass. TDI and I have owned a 68 Beetle, 72 Rabbit dies...

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5

I along with two co-workers have also experienced extreme wear/damage to the hood of our 2007 Altima's. While getting...

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3.2

I have been trying to sell back my 2012 TDI Jetta to Volkswagen for 4 months now. I went on line and submitted a claim...

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Nissan and Volkswagen Most Critical Reviews

Lowest rated reviews
1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

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1

1,900 miles and the car makes a thunderous thrum when I brake from 70mph. Took it to Open Road VW of Bridgewater and...

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1

Hi, I am unhappy about the lack empathy from the Al Aweer Nissan Service center as they have given me a bill for 19,000...

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1

To whoever this may concern, I'm very disgusted and unhappy about the level of customer service I have received all...

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Nissan and Volkswagen Latest Reviews

Recent published reviews
3.7

i have a 2015 nissan versa sv and water is leaking on the passenger side of the floor boards and the rear and i dont no...

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1

Volkswagen does not know which models have six cylinders. The chat contact does not work. The chat bot does not work....

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1

I am from South Africa and I have trusted Nissan SA but I got a raw deal.
I bought a brand new Qashqai in 2015. July 2019...

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No votes

They forgot that simple works!! Over complicated to the point of turning vehicle to unreliable trash! Tight quarters for...

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Nissan and Volkswagen Products and Services

Most reviewed product and services
  • Nissan Car (337 reviews)
  • Nissan Repair (38 reviews)
  • 2013 Nissan Altima Car (11 reviews)
  • Volkswagen Car (57 reviews)
  • 2012 Volkswagen Jetta Car (6 reviews)
  • 2017 Volkswagen Jetta Car (4 reviews)