PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nissan
Toyota

Nissan and Toyota Overview

Total reviews 587 595
Company responses 0 0
Issues resolved 1 2

Nissan and Toyota Consumer Ratings

Rank
62 out of 479 in Auto category
41 out of 479 in Auto category
Customer service
44 in category
34 in category
Product or Service Quality
51 in category
34 in category
Website
59 in category
46 in category
Discounts and Special Offers
53 in category
37 in category

Nissan and Toyota Rating Details

Customer service
1.6 (66 reviews)
1.8 (132 reviews)
Reviewer's quote

...So the customer service operator let me know somebody was on the way to help me. I got a text saying that Pop-A-Lock would be there within 40 minutes. Almost 2 hours later got a phone call from the Pop-A-Lock driver...

Read full review

...Customer service reps state they may be covered at a later date depending on how many customers call and complain..

Read full review
Product or Service Quality
1.6 (57 reviews)
2 (107 reviews)
Reviewer's quote

I only found out about the class action lawsuit because of the research I was doing online and taking the car to a repair service to find out it had failed. I petitioned the court and objected to the settlement, but because there were only a few of us who objected, the judge denied the objection. I...

Read full review

The Service Manager Andrew Zollinger was condescending and had me wait 4 plus Hours to replace an Inspection Sticker and rebalance a tire for $189. 03. I saw him take money to service other clients who came after my 9:00 AM Appointment and left hours before me...

Read full review
Website
2.1 (54 reviews)
2.4 (90 reviews)
Reviewer's quote

...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..

Read full review

I bought a 2003 Toyota 4-Runner a year ago with 83,500 original miles that was in beautiful condition inside and out. You could take one look at it and see that it had been garage kept and that the previous owner had taken meticulous care of this beautiful vehicle. During the past year I also have...

Read full review
Discounts and Special Offers
1.5 (49 reviews)
1.8 (89 reviews)
Reviewer's quote

I am the original owner of a 2017 Nissan Sentra SV. Puchased 2/2018. Transmission failed February 2020. 2 years. 60k warranty expired. $3800 out of pocket AAMCO replacement. Unable to work rideshare UBER/Lyft. Loss of income 6 mos $12,000. It took me 6 months to recover $3800 to repair. All this...

Read full review

...This custom made Rav cost about $45,000 to have special Equipment from Toyota. ..

Read full review

Nissan and Toyota Pros and Cons

Pros
  • Dealership customer service
  • Loaner car during repair time
  • Dealership
  • Vehicle
  • I used to like toyotas
  • Good service
Cons
  • Customer service
  • Responce to obvious defect
  • Approach to my problem
  • Horrible customer service
  • Warranty
  • Dont honor their words

Nissan and Toyota Most Positive Reviews

Top rated reviews
5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

Read full review
5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

Read full review
5

I along with two co-workers have also experienced extreme wear/damage to the hood of our 2007 Altima's. While getting...

Read full review
5

I am old. Left the key on overnight. Dead battery. Used a "power pack to restart. No problem. Then the problems...

Read full review

Nissan and Toyota Most Critical Reviews

Lowest rated reviews
1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

Read full review
1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

Read full review
1

Hi, I am unhappy about the lack empathy from the Al Aweer Nissan Service center as they have given me a bill for 19,000...

Read full review
1

To whom it may concern:
My name is Willie McClain, and the reason for this letter is to inform you of great disappointme...

Read full review

Nissan and Toyota Latest Reviews

Recent published reviews
2.6

I am the original owner of a 2017 Nissan Sentra SV. Puchased 2/2018. Transmission failed February 2020. 2 years. 60k...

Read full review
No votes

Had a flat tire on front passenger side that was fixed. To check what current reading was I used Toyota app. It showed...

Read full review
3.7

i have a 2015 nissan versa sv and water is leaking on the passenger side of the floor boards and the rear and i dont no...

Read full review
No votes

My wife was driving the car, she came to stop and the brake pedal went to floor, dropped the car at Chantilly Toyota,...

Read full review

Nissan and Toyota Products and Services

Most reviewed product and services
  • Nissan Car (337 reviews)
  • Nissan Repair (38 reviews)
  • 2013 Nissan Altima Car (11 reviews)
  • Toyota Car (210 reviews)
  • Toyota Pickup Truck (8 reviews)
  • 2017 Toyota Rav4 Car (7 reviews)