PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nissan
Toyota

Nissan and Toyota Overview

Total reviews
558
544
Company responses
0
0
Issues resolved
1
2

Nissan was first mentioned on PissedConsumer on Sep 19, 2007 and since then this brand received 558 reviews. It is 14 reviews more than Toyota received since Sep 11, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Nissan customer support team and Toyota customer service.

Nissan and Toyota Consumer Ratings

Rank
56 out of 1020 in Auto category
34 out of 1020 in Auto category
Customer service
40 in category
26 in category
Website
63 in category
48 in category
Product or Service Quality
47 in category
24 in category

According to consumer ratings and reviews, Toyota ranks 22 points higher in the Auto category than Nissan. People gave Nissan 1.6 stars for Customer service criterion in Auto category and it is 92 points higher than the worst rated brand in this category. At the same time, Toyota was rated 1.9 stars for Customer service criterion in this category and it is 106 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Toyota has a higher rating than Nissan. Regarding Product or Service Quality criterion, consumers gave Nissan 1.7 stars and it is 64% greater than other in category. Toyota however was rated 2.1 stars and it is 82% greater than other in category.

Nissan and Toyota Rating Details

Customer service
1.6 (56 reviews)
1.9 (111 reviews)
Reviewer's quote

...When I developed a problem,, I called their customer service line. They play these games with you. They call you and let you tell them your problem just to tell you they will have some one else to call you...

Jimena

I contacted Toyota USA's Customer Service to ask them to replace the frame of my 1999 Toyota Tacoma. As of September 2019, my truck only has 136,000 miles on it, which shows the meticulous way in which I've taken care of it. My truck has too few miles for its frame to be completely rusted with...

Azazel
Website
2.1 (46 reviews)
2.5 (79 reviews)
Reviewer's quote

...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..

PissedConsumer555896

MY 4RUNNER'S REAR DIFFERENTIAL CASE RUSTED THROUGH AND LEAKED OIL. FORTUNATELY, I WAS ABLE TO IDENTIFY THE PROBLEM AND GET IT TO A DEALERSHIP BEFORE AND INTERNAL DAMAGE WAS DONE. TOYOTA DIID NOTHING TO HELP FIX THIS - EVEN THOUGH A RECALL HAD BEEN ISSUED FOR THE SAME YEAR TOYOTA TACOMA FOR THE SAME...

BRADFORD J
Product or Service Quality
1.7 (46 reviews)
2.1 (91 reviews)
Reviewer's quote

I will never buy this crap product again. Nissan only wants to over charge for their products and not covering them when they fail. ***..

Jimmy h

...The service manager says tough luck. I was returned by the factory "pissed consumer line" to the same service manager who was unwilling to help. I am joining a class action as these transmissions continue to be a problem even in newer model Toyota & Lexus...

PissedConsumer1719609

Nissan and Toyota Pros and Cons

Pros
  • Loaner car during repair time
  • Dealership customer service
  • Very little
  • Good service
  • Vehicle
  • I thought i would like the vehicle
Cons
  • Customer service
  • Responce to obvious defect
  • Approach to my problem
  • Warranty
  • Horrible customer service
  • Dangerous product

Nissan and Toyota Most Positive Reviews

Top rated reviews
5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

Nissan and Toyota Most Critical Reviews

Lowest rated reviews
1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

Nissan and Toyota Latest Reviews

Recent published reviews

I have a concern. How or whom should I contact?

Read all 558 reviews

I am having numerous problems with my braking system, and other issues gas pump wont pump on its own it kicks the pump...

Read all 544 reviews

Nissan and Toyota Products and Services

Most reviewed product and services
  • Nissan Car (332 reviews)
  • Nissan Repair (38 reviews)
  • Nissan Customer Care (15 reviews)
  • Toyota Car (198 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (6 reviews)