PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Subaru Of America and Nissan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Subaru Of America
Nissan

Subaru Of America and Nissan Overview

Total reviews 959 574
Company responses 0 0
Issues resolved 15 1

Subaru Of America and Nissan Consumer Ratings

Rank
31 out of 474 in Auto category
67 out of 474 in Auto category
Customer service
25 in category
52 in category
Product or Service Quality
25 in category
51 in category
Value for money
19 in category
51 in category
Price Affordability
37 in category
75 in category

Subaru Of America and Nissan Rating Details

Customer service
2.1 (375 reviews)
1.5 (62 reviews)
Reviewer's quote

...It's now been almost two hours with 5-6 calls into their customer service reps (disconnected at least twice. ) (I have spoken with three reps. -- one in New York, another in Florida, and a third in Tennessee...

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...When I developed a problem,, I called their customer service line. They play these games with you. They call you and let you tell them your problem just to tell you they will have some one else to call you...

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Product or Service Quality
2.1 (349 reviews)
1.6 (51 reviews)
Reviewer's quote

still had vibration,service said my left rear cupped causing vibration,said nothing wrong with car,i had it with tire excuse,told them to put new tires on back and align,called qand said car was done another400 and ok,another400 replacing . drove the car off the lot on the highway car...

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I only found out about the class action lawsuit because of the research I was doing online and taking the car to a repair service to find out it had failed. I petitioned the court and objected to the settlement, but because there were only a few of us who objected, the judge denied the objection. I...

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Value for money
2.6 (302 reviews)
1.6 (24 reviews)
Reviewer's quote

...I am at the dealership now and they just told me there is nothing they can do for me unless I put a large amount of money down..

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Unfortunately, the dealer did not agree to replace the gear box but wanted me to pay an amount (higher than the vehicle value) to replace the part. I contacted the Nissan Middle East, but was of no help as they said that only a repair could be done for the gear box and that too there was no...

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Price Affordability
2.9 (285 reviews)
1.8 (39 reviews)
Reviewer's quote

...They were not able to match Costco price. . Same thing happened again when I took my car to its scheduled maintenance yesterday and to have the back coils replaced due to recall notice I received...

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...So we had to pay over recommended sale price which we also brought up to this matt person who didn't care cause he already had our money and we pretty much had to buy something there or loose four thousand dollars. So we paid too much for something we don't want..

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Subaru Of America and Nissan Pros and Cons

Pros
  • Auto all wheel drive
  • All wheel drive
  • Safety standards
  • Dealership customer service
  • Loaner car during repair time
  • Very little
Cons
  • Customer service
  • Service
  • Customer service representative
  • Customer service
  • Responce to obvious defect
  • Refusal to honor warranty

Subaru Of America and Nissan Most Positive Reviews

Top rated reviews
5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

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5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

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5

I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...

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5

I along with two co-workers have also experienced extreme wear/damage to the hood of our 2007 Altima's. While getting...

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Subaru Of America and Nissan Most Critical Reviews

Lowest rated reviews
1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

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1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

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1

I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...

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1

Hi, I am unhappy about the lack empathy from the Al Aweer Nissan Service center as they have given me a bill for 19,000...

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Subaru Of America and Nissan Latest Reviews

Recent published reviews
No votes

I love the actual car but unfortunately they only return a call when they want to upsell. This was the case for the last...

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No votes

Have done some dainting work in sahibabad service center zedex nissan..but color is completely different.. but not getti...

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2.8

I bought a new 2020 legacy (off the lot)
It had about 50 miles on it. I have had it for 4 months and it has been in the s...

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No votes

The more I drive and go over bumps the right rear quarter panel I have 2 cracks in the metal that are getting worse.

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Subaru Of America and Nissan Products and Services

Most reviewed product and services
  • Subaru Of America Car (147 reviews)
  • Subaru Of America Customer Care (84 reviews)
  • Subaru Of America Roadside Assistance (49 reviews)
  • Nissan Car (336 reviews)
  • Nissan Repair (38 reviews)
  • Nissan Customer Care (16 reviews)