PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Subaru Of America and Nissan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Subaru Of America
Nissan

Subaru Of America and Nissan Overview

Total reviews
821
557
Company responses
0
0
Issues resolved
12
1

Subaru Of America was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 821 reviews. It is 264 reviews more than Nissan received since Sep 19, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Subaru Of America customer support team than with Nissan customer service.

Subaru Of America and Nissan Consumer Ratings

Rank
28 out of 1243 in Auto category
53 out of 1243 in Auto category
Customer service
18 in category
39 in category
Product or Service Quality
23 in category
44 in category
Staff
17 in category
30 in category

According to consumer ratings and reviews, Subaru Of America ranks 25 points higher in the Auto category than Nissan. People gave Subaru Of America 2 stars for Customer service criterion in Auto category and it is 113 points higher than the worst rated brand in this category. At the same time, Nissan was rated 1.6 stars for Customer service criterion in this category and it is 92 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Subaru Of America has a higher rating than Nissan. Regarding Staff criterion, consumers gave Subaru Of America 2.4 stars and it is 87% greater than other in category. Nissan however was rated 1.9 stars and it is 77% greater than other in category.

Subaru Of America and Nissan Rating Details

Customer service
2 (306 reviews)
1.6 (56 reviews)
Reviewer's quote

I have maintain and service that car, I was told by the dealership and Subaru of America that all was repairs was done correctly and I did notice that the car was losing oil every 3,000 miles but I was told by the dealership that was normal and nothing to worry about. But I was told to maintain the...

Marialice F

...papers and empty bottles underneath the seat dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys something should be done with this car they keep telling me that I have to pay $5000 that is not fair to me I purchased a brand new car I should’ve gotten a brand new car not a used car not a car that was driven from Indiana to Illinois and the person who brought it from Indiana to Illinois had kids in the car which destroyed the car from the inside with their dirty handprints of candy and papers and empty bottles underneath the seats dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys one awful I purchased a brand new Toyota In 2015 my experience with them was awesome their car was not damaged no marks on the body immaculately clean on the inside still had paper down for the mats this car you could tell was brand new My experience with Nissan totally...

Angela M
Product or Service Quality
2 (286 reviews)
1.7 (46 reviews)
Reviewer's quote

I walked to my local service provider and had to have the battery replaced. In looking up any complaints about this matter, I find that many people have complained of the same thing. I have my original 19 year old Subaru Outback still in the family and it has only had three batteries in that span...

Maureen

I will never buy this crap product again. Nissan only wants to over charge for their products and not covering them when they fail. ***..

Jimmy h
Staff
2.4 (283 reviews)
1.9 (29 reviews)
Reviewer's quote

...We have now come to the determination that it is best if we trade in our Forrester for another brand of car that has a better service rating as well as competent service staff to maintain our vehicle which we as owners have always done faithfully. :shock..

James O

...they refused to solve it by saying we are sorry we can't know the root cause of this error although my car still new and in warranty period Adding that the staff in call Centre totally unprofessional and every time I called to submit a complaint they refused to give me a complaint number to be tracked and my next call answering me by (we can't do any thing if you didn't have complaint number So really I am...

Jeremaine

Subaru Of America and Nissan Pros and Cons

Pros
  • Auto all wheel drive
  • All wheel drive
  • Vehicle
  • Loaner car during repair time
  • Very little
  • Dealership customer service herb gordon nissan
Cons
  • Customer service
  • Poor customer service
  • Service
  • Customer service
  • Responce to obvious defect
  • Approach to my problem

Subaru Of America and Nissan Most Positive Reviews

Top rated reviews
5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

Subaru Of America and Nissan Most Critical Reviews

Lowest rated reviews
1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

Subaru Of America and Nissan Latest Reviews

Recent published reviews

In Puerto Rico, Subaru brand is overpriced for about $13,000 to $15,000 , thanks to the monopoly of Trebol Motors. We...

Read all 821 reviews

I called to find out if my payment of $4952.00 which I made was processed. The representative started to tell me that...

Read all 557 reviews

Subaru Of America and Nissan Products and Services

Most reviewed product and services
  • Subaru Of America Car (134 reviews)
  • Subaru Of America Customer Care (62 reviews)
  • Subaru Of America Car Repair (39 reviews)
  • Nissan Car (332 reviews)
  • Nissan Repair (38 reviews)
  • Nissan Customer Care (15 reviews)