Nissan vs Subaru Of America: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan and Subaru Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Nissan

1.9

Subaru Of America

2.4

Nissan

Subaru Of America

Nissan and Subaru Of America Overview

Total reviews

558

853

Company responses

Issues resolved

Subaru Of America was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 853 reviews. It is 295 reviews more than Nissan received since Sep 19, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Subaru Of America customer support team than with Nissan customer service.

Nissan and Subaru Of America Consumer Ratings

Rank

55 out of 1020 in Auto category

30 out of 1020 in Auto category

Customer service

40 in category

19 in category

Product or Service Quality

47 in category

25 in category

Website

63 in category

35 in category

According to consumer ratings and reviews, Subaru Of America ranks 25 points higher in the Auto category than Nissan. People gave Nissan 1.6 stars for Customer service criterion in Auto category and it is 92 points higher than the worst rated brand in this category. At the same time, Subaru Of America was rated 2 stars for Customer service criterion in this category and it is 113 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Subaru Of America has a higher rating than Nissan. Regarding Website criterion, consumers gave Nissan 2.1 stars and it is 52% greater than other in category. Subaru Of America however was rated 2.8 stars and it is 73% greater than other in category.

Nissan and Subaru Of America Rating Details

Customer service

1.6 (56 reviews)

2 (324 reviews)

Reviewer's quote

...When I developed a problem,, I called their customer service line. They play these games with you. They call you and let you tell them your problem just to tell you they will have some one else to call you...

Jimena

...The customer service is horrendous. Not even an apology for the wait..

Evelyn I

Product or Service Quality

1.7 (46 reviews)

2 (301 reviews)

Reviewer's quote

I will never buy this crap product again. Nissan only wants to over charge for their products and not covering them when they fail. ***..

Jimmy h

I called at 11:15am for service because I blew tire hitting a pot hole in town. They tel me someone will be there by 12:15. No one arrives than they say 12:45...

Syrena

Website

2.1 (46 reviews)

2.8 (236 reviews)

Reviewer's quote

...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..

PissedConsumer555896

In Jan 19, I tried to update my Navigation maps on their website, but it gave me an error message saying it didn't recognize my VIN number and said to try back at a later date. So I left them an email, along with attachments proving I own the vehicle (copy of service invoice with VIN, a copy of my...

Mr E

Nissan and Subaru Of America Pros and Cons

Pros

Loaner car during repair time
Dealership customer service
Very little

Auto all wheel drive
All wheel drive
Vehicle

Cons

Customer service
Responce to obvious defect
Approach to my problem

Customer service
Poor customer service
Service

Nissan and Subaru Of America Most Positive Reviews

Top rated reviews

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

Nissan and Subaru Of America Most Critical Reviews

Lowest rated reviews

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

Nissan and Subaru Of America Latest Reviews

Recent published reviews

I have a concern. How or whom should I contact?

Read all 558 reviews

I love my Outback car but every time I want to go on a trip I have to put the full size spare tire in the cargo area...

Read all 853 reviews

Nissan and Subaru Of America Products and Services

Most reviewed product and services

Nissan Car (332 reviews)
Nissan Repair (38 reviews)
Nissan Customer Care (15 reviews)

Subaru Of America Car (136 reviews)
Subaru Of America Customer Care (62 reviews)
Subaru Of America Car Repair (41 reviews)

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