PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan and Subaru Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nissan
Subaru Of America

Nissan and Subaru Of America Overview

Total reviews
557
820
Company responses
0
0
Issues resolved
1
12

Subaru Of America was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 820 reviews. It is 263 reviews more than Nissan received since Sep 19, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Subaru Of America customer support team than with Nissan customer service.

Nissan and Subaru Of America Consumer Ratings

Rank
53 out of 1242 in Auto category
28 out of 1242 in Auto category
Customer service
39 in category
18 in category
Product or Service Quality
44 in category
23 in category
Website
60 in category
35 in category

According to consumer ratings and reviews, Subaru Of America ranks 25 points higher in the Auto category than Nissan. People gave Nissan 1.6 stars for Customer service criterion in Auto category and it is 91 points higher than the worst rated brand in this category. At the same time, Subaru Of America was rated 2 stars for Customer service criterion in this category and it is 112 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Subaru Of America has a higher rating than Nissan. Regarding Website criterion, consumers gave Nissan 2.1 stars and it is 54% greater than other in category. Subaru Of America however was rated 2.8 stars and it is 73% greater than other in category.

Nissan and Subaru Of America Rating Details

Customer service
1.6 (56 reviews)
2 (306 reviews)
Reviewer's quote

...papers and empty bottles underneath the seat dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys something should be done with this car they keep telling me that I have to pay $5000 that is not fair to me I purchased a brand new car I should’ve gotten a brand new car not a used car not a car that was driven from Indiana to Illinois and the person who brought it from Indiana to Illinois had kids in the car which destroyed the car from the inside with their dirty handprints of candy and papers and empty bottles underneath the seats dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys one awful I purchased a brand new Toyota In 2015 my experience with them was awesome their car was not damaged no marks on the body immaculately clean on the inside still had paper down for the mats this car you could tell was brand new My experience with Nissan totally...

Angela M

I have maintain and service that car, I was told by the dealership and Subaru of America that all was repairs was done correctly and I did notice that the car was losing oil every 3,000 miles but I was told by the dealership that was normal and nothing to worry about. But I was told to maintain the...

Marialice F
Product or Service Quality
1.7 (46 reviews)
2 (286 reviews)
Reviewer's quote

I will never buy this crap product again. Nissan only wants to over charge for their products and not covering them when they fail. ***..

Jimmy h

I walked to my local service provider and had to have the battery replaced. In looking up any complaints about this matter, I find that many people have complained of the same thing. I have my original 19 year old Subaru Outback still in the family and it has only had three batteries in that span...

Maureen
Website
2.1 (46 reviews)
2.8 (225 reviews)
Reviewer's quote

...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..

PissedConsumer555896

In Jan 19, I tried to update my Navigation maps on their website, but it gave me an error message saying it didn't recognize my VIN number and said to try back at a later date. So I left them an email, along with attachments proving I own the vehicle (copy of service invoice with VIN, a copy of my...

Mr E

Nissan and Subaru Of America Pros and Cons

Pros
  • Loaner car during repair time
  • Very little
  • Dealership customer service herb gordon nissan
  • Auto all wheel drive
  • All wheel drive
  • Vehicle
Cons
  • Customer service
  • Responce to obvious defect
  • Approach to my problem
  • Customer service
  • Poor customer service
  • Service

Nissan and Subaru Of America Most Positive Reviews

Top rated reviews
5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

Nissan and Subaru Of America Most Critical Reviews

Lowest rated reviews
1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

Nissan and Subaru Of America Latest Reviews

Recent published reviews

I called to find out if my payment of $4952.00 which I made was processed. The representative started to tell me that...

Read all 557 reviews

Told to call Profile Subaru again. Have them take car and make appt with factory techs who can help them perform tests...

Read all 820 reviews

Nissan and Subaru Of America Products and Services

Most reviewed product and services
  • Nissan Car (332 reviews)
  • Nissan Repair (38 reviews)
  • Nissan Customer Care (15 reviews)
  • Subaru Of America Car (134 reviews)
  • Subaru Of America Customer Care (62 reviews)
  • Subaru Of America Car Repair (39 reviews)