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Our website collected and compiled various consumer reviews about Nissan and Subaru Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
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Nissan and Subaru Of America Consumer Ratings
Rank
62
out of 479 in Auto category
31
out of 479 in Auto category
Customer service
45
in category
25
in category
Product or Service Quality
51
in category
25
in category
Website
59
in category
36
in category
Discounts and Special Offers
53
in category
20
in category
Nissan and Subaru Of America Rating Details
Customer service
1.6 (67 reviews)
2.1 (385 reviews)
Reviewer's quote
...So the customer service operator let me know somebody was on the way to help me. I got a text saying that Pop-A-Lock would be there within 40 minutes. Almost 2 hours later got a phone call from the Pop-A-Lock driver...
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...It's now been almost two hours with 5-6 calls into their customer service reps (disconnected at least twice. ) (I have spoken with three reps. -- one in New York, another in Florida, and a third in Tennessee...
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Product or Service Quality
1.6 (58 reviews)
2.1 (359 reviews)
Reviewer's quote
I only found out about the class action lawsuit because of the research I was doing online and taking the car to a repair service to find out it had failed. I petitioned the court and objected to the settlement, but because there were only a few of us who objected, the judge denied the objection. I...
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...Saving a few bucks by putting in a cheaper and lower quality camera is not what I would expect of Subaru, and for me it's a deal-breaker - my next car will not be another Outback unless they fix this. I rely too much on that camera, and putting this in their top-of-the-line model is insulting..
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Website
2.1 (54 reviews)
2.8 (287 reviews)
Reviewer's quote
...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..
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MANY SUBARU DEALERS PROVIDE FREE VIN DECODERS AND OFFICIAL CAR FAX ON ALL THEIR PREOWNED CARS. FOR SOME REASON EMPIRE HUNTINGTON SUBARU SAYS THEY HAVE NO ACCESS, WHY DO SOME DEALERS PROVIDE CAR FAX FREE AND OTHERS IE THIS ONE IN HUNTINGTON DO NOT? I SHOULD BE ABLE TO KNOW VEHICLE HISTORY PRIOR TO...
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Discounts and Special Offers
1.5 (49 reviews)
2.4 (261 reviews)
Reviewer's quote
I am the original owner of a 2017 Nissan Sentra SV. Puchased 2/2018. Transmission failed February 2020. 2 years. 60k warranty expired. $3800 out of pocket AAMCO replacement. Unable to work rideshare UBER/Lyft. Loss of income 6 mos $12,000. It took me 6 months to recover $3800 to repair. All this...
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Nissan and Subaru Of America Pros and Cons
Pros
Dealership customer service
Loaner car during repair time
Dealership
Auto all wheel drive
All wheel drive
Safety standards
Cons
Customer service
Responce to obvious defect
Approach to my problem
Customer service
Service
Customer service representative
Nissan and Subaru Of America Most Positive Reviews
Top rated reviews
5
I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...
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5
Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...
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5
I along with two co-workers have also experienced extreme wear/damage to the hood of our 2007 Altima's. While getting...
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5
I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...
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Nissan and Subaru Of America Most Critical Reviews
Lowest rated reviews
1
Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...
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1
Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...
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1
Hi, I am unhappy about the lack empathy from the Al Aweer Nissan Service center as they have given me a bill for 19,000...
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1
I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...
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Nissan and Subaru Of America Latest Reviews
Recent published reviews
2.6
Nissan knows of this issue, and has had so many complaints a formal inquiry was started. But yet, they will only fix...
How would you compare Nissan vs Subaru Of America?