PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan Usa and Nissan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nissan Usa
Nissan

Nissan Usa and Nissan Overview

Total reviews
370
564
Company responses
0
0
Issues resolved
4
1

Nissan Usa and Nissan Consumer Ratings

Rank
65 out of 474 in Auto category
64 out of 474 in Auto category
Customer service
38 in category
50 in category
Product or Service Quality
55 in category
49 in category
Website
60 in category
62 in category
Price Affordability
73 in category
74 in category

Nissan Usa and Nissan Rating Details

Customer service
1.7 (111 reviews)
1.5 (59 reviews)
Reviewer's quote

CUSTOMER SERVICE THAT WE ARE NOT REPLACING IT BECAUSE IT’S NOT UNDER WARRANTY EVEN THOUGH ITS MANUFACTURING FAULT. GIVING ME SUGGESTION TALK TO YOUR INSURANCE COMPANY TO HAVE IT FIXED. Not only that Nissan Rouge has multiple issues like break sensors back sensor they activate automatically with no...

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...When I developed a problem,, I called their customer service line. They play these games with you. They call you and let you tell them your problem just to tell you they will have some one else to call you...

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Product or Service Quality
1.6 (96 reviews)
1.7 (47 reviews)
Reviewer's quote

...That was awesome service..

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I will never buy this crap product again. Nissan only wants to over charge for their products and not covering them when they fail. ***..

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Website
2.1 (93 reviews)
2.1 (48 reviews)
Reviewer's quote

Customer service sucks I got hung up on three times it is difficult to manage the website my vehicle has a common problem that a lot of people are having yet there's no recall and I'm stuck with the cost of something I didn't do because they say my car is too old and that my mileage is too high I...

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...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..

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Price Affordability
2 (86 reviews)
1.9 (36 reviews)
Reviewer's quote

Got a car from them 6/21/20. Found out from their consumer affairs department that this vehicle had a recall. Tried to get in touch with them starting 6/23/20 and no one called me back or emailed back then when I tried to call they kept hanging up on me. I finally got fed up and took the vehicle...

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...So we had to pay over recommended sale price which we also brought up to this matt person who didn't care cause he already had our money and we pretty much had to buy something there or loose four thousand dollars. So we paid too much for something we don't want..

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Nissan Usa and Nissan Pros and Cons

Pros
  • Vehicle
  • Service department
  • Great salesman
  • Loaner car during repair time
  • Dealership customer service
  • Very little
Cons
  • Customer service
  • Bad equipment
  • Poor customer service
  • Customer service
  • Responce to obvious defect
  • Approach to my problem

Nissan Usa and Nissan Most Positive Reviews

Top rated reviews
5

Purchased 1st 2011 Nissan Altima - no problems with it until I was rearended 3 months later. Purchased another 2011...

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5

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

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5

Excellent is the word described for my comment

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5

I along with two co-workers have also experienced extreme wear/damage to the hood of our 2007 Altima's. While getting...

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Nissan Usa and Nissan Most Critical Reviews

Lowest rated reviews
1

The WORST SERVICE EVER...They sent me a million messages, emails and phone calls that I was supposed to returned my...

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1

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

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1

Please everyone contact the Federal Trade Commission if you have one of these cars!!! The more complaints the higher the...

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1

Hi, I am unhappy about the lack empathy from the Al Aweer Nissan Service center as they have given me a bill for 19,000...

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Nissan Usa and Nissan Latest Reviews

Recent published reviews
1

Got a car from them 6/21/20. Found out from their consumer affairs department that this vehicle had a recall. Tried to...

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1

I bought a beautiful 2007 Nissan Quest before my warranty went out at 60.000 miles (ca. 97 km) I kept telling them...

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No votes

I want a power lift gate installed

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1

I take very good care of my 2010 Nissan Frontier I purchased in 2010. Yes it is 10 years old, and I have high mileage....

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Nissan Usa and Nissan Products and Services

Most reviewed product and services
  • Nissan Usa Customer Care (32 reviews)
  • Nissan Usa Repair (7 reviews)
  • Nissan Usa Car Repair (7 reviews)
  • Nissan Car (333 reviews)
  • Nissan Repair (38 reviews)
  • Nissan Customer Care (16 reviews)