PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toyota and Nissan Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toyota
Nissan Usa

Toyota and Nissan Usa Overview

Total reviews
563
380
Company responses
0
0
Issues resolved
2
4

Toyota and Nissan Usa Consumer Ratings

Rank
43 out of 474 in Auto category
67 out of 474 in Auto category
Customer service
35 in category
40 in category
Product or Service Quality
26 in category
55 in category
Website
51 in category
58 in category
Discounts and Special Offers
35 in category
49 in category

Toyota and Nissan Usa Rating Details

Customer service
1.8 (118 reviews)
1.7 (115 reviews)
Reviewer's quote

...I have been on the phone with Toyota customer service multiple. Their response: aware of the gas gauge/gas tank issue with 2019 Hybrids; no fix available; working on a fix last 12 months; you will have to wait; and no other remedy offered..

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...Such as VP Of Customer Service. Because the Consumer Service Name Aston was Very Rude and not helpful to my Situation..

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Product or Service Quality
2 (99 reviews)
1.6 (99 reviews)
Reviewer's quote

On August 3 rd, I took my Rava 4 to Passport Toyota 5001 Auth Way , Suitland, Md 20746 for service. Services included, wiper blades, oil change, check tire pressure, and rotate, Paid $99 for all point check and last but not least to replace my head lamp on passenger side, and break light on driver...

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...But the service mgr said he is sure it needs a new or rebuilt transmission. Can you pay for a replacement transmission? I would like to get this resolved before the car is serviced on 8/20. Thanks Howard Slaughter (Julie Slaughter) 615 593 8133..

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Website
2.4 (84 reviews)
2.2 (98 reviews)
Reviewer's quote

Purchased s 2012 Prius v brand new. In July 2020 took Prius to dealer due to car shaking and engine running rough when first starting in the morning or after it set for a while. This Prius only had 94,250 miles on the engine.After inspection by Advantage Toyota, I was told I needed a new rebuilt...

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Customer service sucks I got hung up on three times it is difficult to manage the website my vehicle has a common problem that a lot of people are having yet there's no recall and I'm stuck with the cost of something I didn't do because they say my car is too old and that my mileage is too high I...

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Discounts and Special Offers
1.8 (84 reviews)
1.6 (84 reviews)
Reviewer's quote

...This custom made Rav cost about $45,000 to have special Equipment from Toyota. ..

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Nobody was Helpful in the Nissan Consumer Service

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Toyota and Nissan Usa Pros and Cons

Pros
  • Vehicle
  • Good service
  • I used to like toyotas
  • Vehicle
  • Size
  • Service department
Cons
  • Horrible customer service
  • Warranty
  • Dont honor their words
  • Customer service
  • Bad equipment
  • Very poor

Toyota and Nissan Usa Most Positive Reviews

Top rated reviews
5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

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5

Purchased 1st 2011 Nissan Altima - no problems with it until I was rearended 3 months later. Purchased another 2011...

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5

I am old. Left the key on overnight. Dead battery. Used a "power pack to restart. No problem. Then the problems...

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5

Excellent is the word described for my comment

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Toyota and Nissan Usa Most Critical Reviews

Lowest rated reviews
1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

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1

The WORST SERVICE EVER...They sent me a million messages, emails and phone calls that I was supposed to returned my...

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1

To whom it may concern:
My name is Willie McClain, and the reason for this letter is to inform you of great disappointme...

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1

Please everyone contact the Federal Trade Commission if you have one of these cars!!! The more complaints the higher the...

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Toyota and Nissan Usa Latest Reviews

Recent published reviews
4

Hello,
I have a lease car from you.
I paid to towing company for fix the battery through your branch (Toyota Santa Monica)...

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4

Hi I'm Christopher Paul medley im not really sure on how all to say this but ill get to the point ,im looking for an...

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1

On August 3 rd, I took my Rava 4 to Passport Toyota 5001 Auth Way , Suitland, Md 20746 for service.
Services included, wi...

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1

my light on on ingine paid 4,900 and still on and because I am black they want let me on property for their mistakes

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Toyota and Nissan Usa Products and Services

Most reviewed product and services
  • Toyota Car (206 reviews)
  • Toyota Customer Care (12 reviews)
  • Toyota Pickup Truck (8 reviews)
  • Nissan Usa Customer Care (32 reviews)
  • Nissan Usa Car Repair (7 reviews)
  • Nissan Usa Repair (7 reviews)