PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan Usa and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nissan Usa
Toyota

Nissan Usa and Toyota Overview

Total reviews
340
539
Company responses
0
0
Issues resolved
4
2

Toyota was first mentioned on PissedConsumer on Sep 11, 2007 and since then this brand received 539 reviews. It is 199 reviews more than Nissan Usa received since Aug 1, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Nissan Usa customer support team than with Toyota customer service.

Nissan Usa and Toyota Consumer Ratings

Rank
54 out of 1242 in Auto category
31 out of 1242 in Auto category
Customer service
33 in category
28 in category
Product or Service Quality
52 in category
22 in category
Staff
39 in category
24 in category

According to consumer ratings and reviews, Toyota ranks 23 points higher in the Auto category than Nissan Usa. People gave Nissan Usa 1.7 stars for Customer service criterion in Auto category and it is 98 points higher than the worst rated brand in this category. At the same time, Toyota was rated 1.9 stars for Customer service criterion in this category and it is 103 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Toyota has a higher rating than Nissan Usa. Regarding Staff criterion, consumers gave Nissan Usa 1.8 stars and it is 70% greater than other in category. Toyota however was rated 2 stars and it is 82% greater than other in category.

Nissan Usa and Toyota Rating Details

Customer service
1.7 (103 reviews)
1.9 (111 reviews)
Reviewer's quote

Nissan service centers can hear the noises, but can't fix it without charging me at least $500 for diagnosis, plus the repair cost. My powertrain warranty is not up yet, and Nissan said it's not a powertrain issue. I've contacted the BBB - no help and Nissan USA - both consumer repairs and...

Cecelia

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699231
Product or Service Quality
1.6 (86 reviews)
2.1 (90 reviews)
Reviewer's quote

000 miles the truck is 29 years old, now the seat belt is under life time warranty on their Nissan product from 1989 to 2002 that’s right all of Nissan cars and trucks you think the car dealership will tell you that *** no. Now in my case they never thought that anyone would have that truck that...

Marlin B

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699214
Staff
1.8 (84 reviews)
2 (95 reviews)
Reviewer's quote

...The staff is beyond rude. The tech from Nissan was very nasty and did not have any empathy after I became frustrated to tears while trying to explain to me about tire pressure. They’re ridiculously terrible and that’s putting it lightly..

Erma L

...Toyota staff - who didn't tell me it was broken, is now refusing to fix it saying Head Unit can break at any time. Toyota Manufacturer Headquarters in TX also backing service staff saying Head Unit can break at any time. All of which I don't believe and was never told...

Maryann C

Nissan Usa and Toyota Pros and Cons

Pros
  • Vehicle
  • Service department
  • Great salesman
  • Good service
  • Vehicle
  • I thought i would like the vehicle
Cons
  • Customer service
  • Bad equipment
  • Poor customer service
  • Warranty
  • Horrible customer service
  • Dangerous product

Nissan Usa and Toyota Most Positive Reviews

Top rated reviews
5

Purchased 1st 2011 Nissan Altima - no problems with it until I was rearended 3 months later. Purchased another 2011...

5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

Nissan Usa and Toyota Most Critical Reviews

Lowest rated reviews
1

The WORST SERVICE EVER...They sent me a million messages, emails and phone calls that I was supposed to returned my...

1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

Nissan Usa and Toyota Latest Reviews

Recent published reviews

Trying to reach the lost recovery dept. to get an extension on my truck payment. One rep told me to call back in...

Read all 340 reviews
1.3

Nothing has been done. The service manager says tough luck. I was returned by the factory "pissed consumer line" to the...

Read all 539 reviews

Nissan Usa and Toyota Products and Services

Most reviewed product and services
  • Nissan Usa Customer Care (30 reviews)
  • Nissan Usa Car Repair (7 reviews)
  • Nissan Usa Repair (6 reviews)
  • Toyota Car (197 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (7 reviews)