PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ninja Van and Xpost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ninja Van
Xpost

Ninja Van and Xpost Overview

Total reviews
484
289
Company responses
0
0
Issues resolved
1
0

Ninja Van was first mentioned on PissedConsumer on Jul 13, 2016 and since then this brand received 484 reviews. It is 195 reviews more than Xpost received since Jun 7, 2018.

Ninja Van and Xpost Consumer Ratings

Rank
171 out of 1509 in Transportation and Logistics category
175 out of 1509 in Transportation and Logistics category
Customer service
97 in category
113 in category
Product or Service Quality
118 in category
125 in category
Staff
83 in category
97 in category

According to consumer ratings and reviews, Ninja Van ranks 4 points higher in the Transportation and Logistics category than Xpost. People gave Ninja Van 1.4 stars for Customer service criterion in Transportation and Logistics category and it is 291 points higher than the worst rated brand in this category. At the same time, Xpost was rated 1.3 stars for Customer service criterion in this category and it is 275 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ninja Van has a higher rating than Xpost. Regarding Staff criterion, consumers gave Ninja Van 1.4 stars and it is 79% greater than other in category. Xpost however was rated 1.3 stars and it is 75% greater than other in category.

Ninja Van and Xpost Rating Details

Customer service
1.4 (221 reviews)
1.3 (104 reviews)
Reviewer's quote

...Customer service tries to be helpful but I wonder if they can do much to expedite deliveries. I have contacted Amazon and they have promised to "deprioritise" Ninjavan as last mile carrier for my address. I wish it could be a complete ban..

PissedConsumer1729766

...I hope that they know that this company is atleast giving them seminar about dealing with other people respectfully for they are working in a customer service..

Alliana
Product or Service Quality
1.3 (214 reviews)
1.2 (96 reviews)
Reviewer's quote

...What sort of service is this? When the customer is trying to make sure ur deliver is successful and ur system and commonsense fails terribly!Dont useStay..

PissedConsumer1763938

...Is this what your service offers? Delays and Unprofessionalism..

Angel R
Staff
1.4 (209 reviews)
1.3 (95 reviews)
Reviewer's quote

...Not even a call or text from the delivery staff that they will going to deliver my items within the day. Big *** ninja van. *** heads...

PissedConsumer1625806

...Unprofessional and lazy staff. Never use Xpost. Super not recommended..

Maverick

Ninja Van and Xpost Pros and Cons

Pros
  • Im so confused as to why the courier would lie
  • I dont even what to like on your service
  • Parcel sometimes is arrogant
  • Delivery staff
  • Pickup service
  • No pros
Cons
  • Not serious in their business
  • Suck service
  • Poor reliability
  • System is too slow and unreliable
  • Bad attitude of delivery man
  • Inconsistent

Ninja Van and Xpost Most Positive Reviews

Top rated reviews
5

Ang ganda naman po ng service nila eh lagi nga po naguupdate yung nagdedeliver sakin tatawag or magtetext siya kasi...

5

delivered fake item from gadgetgeeksphil located at clark pampanga angeles city pampanga

Ninja Van and Xpost Most Critical Reviews

Lowest rated reviews
1

I called NinjaVan operator and arrange a timing for delivery on 4/11/17 and the operator said delivery will deliver...

1

UMORDER AKO NG ITEM GALING SHOPEE PERO ETONG COURIER NA TO LANG ANG AVAILABLE PERO WALANGHIYA NON ACCEPTANCE KAYA...

Ninja Van and Xpost Latest Reviews

Recent published reviews
1

Before delivery,
I emailed to make sure I am available for receiving and I was "tagged with technical issue" and delayed...

Read all 484 reviews

My order o did not receive until now
Win i

Read all 289 reviews

Ninja Van and Xpost Products and Services

Most reviewed product and services
  • Ninja Van Delivery Service (338 reviews)
  • Ninja Van Vehicle Driver (74 reviews)
  • Ninja Van Pick Up Service (14 reviews)
  • Xpost Delivery Service (115 reviews)
  • Xpost Pick Up Service (6 reviews)