PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ninja Van and Xpost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ninja Van
Xpost

Ninja Van and Xpost Overview

Total reviews
464
268
Company responses
0
0
Issues resolved
1
0

Ninja Van was first mentioned on PissedConsumer on Jul 13, 2016 and since then this brand received 464 reviews. It is 196 reviews more than Xpost received since Jun 7, 2018.

Ninja Van and Xpost Consumer Ratings

Rank
173 out of 1687 in Transportation and Logistics category
153 out of 1687 in Transportation and Logistics category
Customer service
100 in category
115 in category
Product or Service Quality
117 in category
124 in category
Staff
83 in category
95 in category

According to consumer ratings and reviews, Xpost ranks 20 points higher in the Transportation and Logistics category than Ninja Van. People gave Ninja Van 1.4 stars for Customer service criterion in Transportation and Logistics category and it is 281 points higher than the worst rated brand in this category. At the same time, Xpost was rated 1.3 stars for Customer service criterion in this category and it is 266 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Xpost has a higher rating than Xpost. Regarding Staff criterion, consumers gave Ninja Van 1.5 stars and it is 78% greater than other in category. Xpost however was rated 1.4 stars and it is 75% greater than other in category.

Ninja Van and Xpost Rating Details

Customer service
1.4 (212 reviews)
1.3 (97 reviews)
Reviewer's quote

...Riders are lazy to deliver and making up reasons for failed delivery! I suggest you manage your shipping properly to avoid hassle and conflict with the...

PissedConsumer1722459

...I got several cancelled orders from our customers because they failed to pick up the items. It's a waste of time and effort if we will use xpost for our courier. and i don't know where to call for my concerns...

PissedConsumer1724280
Product or Service Quality
1.3 (205 reviews)
1.3 (88 reviews)
Reviewer's quote

Sabi niya sa akin na ipa reschedule daw ang parcel pag ka tapos pag ka umaga nag 50 missed call na ko hinde nya sina sagot

Wendel F

Read the screenshots of the convo.

PissedConsumer1718049
Staff
1.5 (200 reviews)
1.4 (87 reviews)
Reviewer's quote

...Not even a call or text from the delivery staff that they will going to deliver my items within the day. Big *** ninja van. *** heads...

PissedConsumer1625806

...Unprofessional and lazy staff. Never use Xpost. Super not recommended..

Maverick

Ninja Van and Xpost Pros and Cons

Pros
  • Im so confused as to why the courier would lie
  • Parcel sometimes is arrogant
  • I dont even what to like on your service
  • Delivery staff
  • Pickup service
  • Walaaa
Cons
  • Suck service
  • Poor reliability
  • Not serious in their business
  • System is too slow and unreliable
  • Bad attitude of delivery man
  • Inconsistent

Ninja Van and Xpost Most Positive Reviews

Top rated reviews
5

Ang ganda naman po ng service nila eh lagi nga po naguupdate yung nagdedeliver sakin tatawag or magtetext siya kasi...

5

delivered fake item from gadgetgeeksphil located at clark pampanga angeles city pampanga

Ninja Van and Xpost Most Critical Reviews

Lowest rated reviews
1

I called NinjaVan operator and arrange a timing for delivery on 4/11/17 and the operator said delivery will deliver...

1

UMORDER AKO NG ITEM GALING SHOPEE PERO ETONG COURIER NA TO LANG ANG AVAILABLE PERO WALANGHIYA NON ACCEPTANCE KAYA...

Ninja Van and Xpost Latest Reviews

Recent published reviews
1

This is the second time that they delayed their delivery. I talked to them lately that my order has been stucked for 7...

Read all 464 reviews
1.3

I ordered in shoppee using xpost as courier and they always text that it is going to be delivered yet nothing was...

Read all 268 reviews

Ninja Van and Xpost Products and Services

Most reviewed product and services
  • Ninja Van Delivery Service (329 reviews)
  • Ninja Van Vehicle Driver (71 reviews)
  • Ninja Van Pick Up Service (14 reviews)
  • Xpost Delivery Service (107 reviews)
  • Xpost Pick Up Service (6 reviews)