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Nine West

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $2.7K CLAIMED LOSSES
  • $112 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Discounts and Special Offers
  • Shoes quality 1
  • I loved those 9 west check it - bootie 1
  • Boots are cute 1

Customers don't like

  • Horrible customer service3
  • Poor followup customer service2
  • No response2
  • Worst sales associate you can find in the whole world1
  • Quality1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 842 TOTAL REVIEWS
  • $46K CLAIMED LOSSES
  • $221 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Discounts and Special Offers
  • Variety of products 14
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Customer service12
  • Exchange policy10
  • Misinformation9
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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