PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ninacloak and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ninacloak
Zulily

Ninacloak and Zulily Overview

Total reviews 612 1093
Company responses 0 0
Issues resolved 0 6

Ninacloak and Zulily Consumer Ratings

Rank
780 out of 2104 in Footwear and Clothing category
342 out of 2104 in Footwear and Clothing category
Customer service
492 in category
205 in category
Delivery Service
499 in category
347 in category
Product or Service Quality
517 in category
259 in category
Advertised vs Delivered
448 in category
279 in category

Ninacloak and Zulily Rating Details

Customer service
1.1 (247 reviews)
1.8 (411 reviews)
Reviewer's quote

...it didn't even contain the total amount if the order and when the product arrived there was a packing slip but no invoice I have tried repeatedly to contact customer service to resolve this issue and have been unable to reach...

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...Customer service doesn't seem to be a priority either. oh well,, going to shop elsewhere!..

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Delivery Service
1.2 (229 reviews)
1.8 (371 reviews)
Reviewer's quote

...Very difficult to contact customer service or email, since no one seems to reply. Going on a week and still no response. NEVER AGAIN!!!..

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I have ordered two items on zulily on apr this year but they only posted one of them! And they charged me for both! I am really pissed off! And the delivery service is super snail! Horrible!..

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Product or Service Quality
1.3 (222 reviews)
2.1 (387 reviews)
Reviewer's quote

...When they arrived in their cellophane bags I was extremely disappointed because I could see the poor quality already. None of the items fit because they were not sized for Americans". Agreed! WAY smaller than expected...

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This has never happened before, Ive been more than happy with most of all the products Ive received from this company until now. I ordered this bag in April for my daughters birthday next month and see pics below to see what I received What I ordered - what I received. Clearly not the same product..

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Advertised vs Delivered
1.2 (220 reviews)
1.8 (327 reviews)
Reviewer's quote

Very simply, the size advertised and noted on blouses, is about 2 sizes smaller than normally sized items you would find in stores. If you have hips, don't buy here..

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...I waited almost two months to receive them to have them delivered to the wrong apartment complex with the same apartment number. I called in to Zulily to report the issue. They blatantly accused me of trying to get more merchandise...

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Ninacloak and Zulily Pros and Cons

Pros
  • No pros
  • Inexpensive clothing
  • Nice looking stuff
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Bad customer service
  • Very slow shipping and poor customer services
  • I didnt receive my merchandise
  • Customer service
  • Long shipping time
  • Exchange policy

Ninacloak and Zulily Most Positive Reviews

Top rated reviews
5

Quiero comprar varios artículos y recibir ofertas pero no encuentro cómo registrarme

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5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

It' been a month and you took my money, but I don't have my merchandise $76.16 has been taken out of my account.

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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Ninacloak and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered 5 items from them in April 2019. I am still trying to get my refund back from them. There is no working...

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1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

Poor customer service there is no way to contact them. Their email address returns as undeliverable want to try to...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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Ninacloak and Zulily Latest Reviews

Recent published reviews
No votes

I received my order several weeks after I placed it. I am a tall woman and the items I received varied wildly in size. I...

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2.3

In the summer I ordered 2 items that never arrived. Seemed like they were stolen. Now I ordered a SET of ornaments, so...

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No votes

I can never get ahold of customer service.I still have not received my order since June.No tracking system in place that...

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No votes

Talked with Customer Service today, we will see what happens, they said I was the second caller this morning

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Ninacloak and Zulily Products and Services

Most reviewed product and services
  • Ninacloak Shipping Service (42 reviews)
  • Ninacloak Customer Care (37 reviews)
  • Ninacloak Website (16 reviews)
  • Zulily Shipping Service (130 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)