Newsmax vs Time Warner Cable

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Newsmax

Media
  • 0 ISSUES RESOLVED
  • 105 TOTAL REVIEWS
  • $30.9K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.3
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Some articles 2
  • Product 2
  • Ballseyness 1
  • Dml report 1

Customers don't like

  • Customer service3
  • Charging my credit card without my approval2
  • False data2
  • Going on my credit card with a charge2
  • Poor shipping-delivery1

Products by Newsmax

No items

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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1435 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Customer service13

Products by Time Warner Cable

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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