PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Industries and Newmar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Industries
Newmar

Thor Industries and Newmar Overview

Total reviews
287
15
Company responses
0
0
Issues resolved
2
0

Thor Industries was first mentioned on PissedConsumer on Jun 1, 2012 and since then this brand received 287 reviews. It is 272 reviews more than Newmar received since Oct 8, 2017.

Thor Industries and Newmar Consumer Ratings

Rank
757 out of 5346 in Dealers category
64 out of 1242 in Auto category
Customer service
479 in category
19 in category
Product or Service Quality
528 in category
55 in category
Staff
527 in category
19 in category

Thor Industries and Newmar Rating Details

Customer service
1.4 (133 reviews)
2 (7 reviews)
Reviewer's quote

...I have called Thor customer service many times along with CW customer service and they blame each other..

Ronald R

Purchased a 2019 Mountain Aire Have almost $500000.00 invested in this company. Tried to get an appointment to have several issued corrected. They tell me it takes at least 48 hours to just schedule an appointment to bring the coach in for repairs. This is totally unacceptable. This is my third...

JOSEPH D
Product or Service Quality
1.3 (125 reviews)
1.5 (6 reviews)
Reviewer's quote

...ue to point to the workmanship and materials and so far THORS lack of concern and communication I find it harder and harder to express my confidence in a THOR product to any other potential buyers when the company itself declines to stand by their product. I am hoping that Thor will step up and back their product. Please let me know what ...

PissedConsumer1723135

...Newmar isn't returning our calls and doesn't stand behind their product. We'll probably have to hire a lawyer. It's a mess, and the coach is less than 4 months old..

KAREN P
Staff
1.6 (116 reviews)
2.3 (6 reviews)
Reviewer's quote

Ordered parts for our RV. I had to go through a Dealer so I chose Total Value RV out of Elkhart, IN. I received the total of around $1695.39 plus shipping cost so I agree (thinking $200 max) When I received alert for my credit card was charged $2533.26. So that is $837.87 shipping.... Really, Im so...

BRENT V

The #1 inverter kicking out its 2015 newmar king aire it been an on going thing since we got it some how no one dont know why its keeps kick out, no one it getting old cant get no one from newmar to me it a piece of ***

Terry r

Thor Industries and Newmar Pros and Cons

Pros
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
  • Overall decent product
  • Fact that non dealers can work on rv
Cons
  • Customer service
  • Product quality
  • Company response to problems
  • Warranty and customer service
  • 48 hours to get a service appointment

Thor Industries and Newmar Most Positive Reviews

Top rated reviews
4.5

The cabnet that store my food keeps opening and I have only owned my winds port 2015 7 months in for warranty and they s...

4.1

I purchased a used Newmar Canyon Star 3920 with 12K miles. The unit was great with the exception of the repairs:...

Thor Industries and Newmar Most Critical Reviews

Lowest rated reviews
1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

1

Bought a brand new Canyon Star in Fwb 2017. By April AC went out along with thermostat Newmar sent in a moble tech to...

Thor Industries and Newmar Latest Reviews

Recent published reviews
1.3

I am contacting you about our 2018 ARIA . As we have had multiple issues with this coach , with slides not working prope...

Read all 287 reviews

Purchased a 2016 ventana le new and have nothing but problems with entr Y door completely closing. Slamming door...

Read all 15 reviews

Thor Industries and Newmar Products and Services

Most reviewed product and services
  • Thor Industries Rv (23 reviews)
  • Thor Industries Rv Repair (6 reviews)
  • Thor Industries Customer Care (5 reviews)
  • Newmar Rv (2 reviews)
  • Newmar Rv Warranty (1 review)
  • 2017 Newmar Canyon Star Rv (1 review)