Newgistics vs UPS
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Newgistics and UPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Newgistics and UPS Overview
UPS was first mentioned on PissedConsumer on Apr 5, 2007 and since then this brand received 5616 reviews. It is 5429 reviews more than Newgistics received since Jul 18, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Newgistics customer support team than with UPS customer service.
Newgistics and UPS Consumer Ratings
According to consumer ratings and reviews, UPS ranks 54 points higher in the Transportation and Logistics category than Newgistics. People gave Newgistics 1.2 stars for Tracking Tool criterion in Transportation and Logistics category and it is 147 points higher than the worst rated brand in this category. At the same time, UPS was rated 1.9 stars for Tracking Tool criterion in this category and it is 209 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that UPS has a higher rating than Newgistics. Regarding Website criterion, consumers gave Newgistics 1.2 stars and it is 70% worse than other in category. UPS however was rated 1.6 stars and it is 52% worse than other in category.
Newgistics and UPS Rating Details
Newgistics and UPS Pros and Cons
- No pros
- Have a tracking feature
- Arrived on time
- Tracking tool
- Its just this order i am very upset with ups about
- Tracking our packages
- That my items were never delivered
- Delivery time
- No way to contact them directly
- Poor customer service
- Delivery
- Customer service agent
Newgistics and UPS Most Positive Reviews
Newgistics and UPS Most Critical Reviews
Newgistics and UPS Latest Reviews
Newgistics and UPS Products and Services
- Newgistics Delivery Service (64 reviews)
- Newgistics Shipping Service (55 reviews)
- Ups Delivery Service (1853 reviews)
- Ups Customer Care (263 reviews)
- Ups Vehicle Driver (180 reviews)
How would you compare Newgistics vs UPS?
Like Night and Day ! use UPS, save yourself a headache, Newgistics won't be in business that long the way they operate!
There is no comparison. UPS tracking system works and provides useful information.
Newgistics tracker is a joke. My package has been on the way to carrier, for 8 days now.
Location is unknown? And no information about where the package is or what day it will be delivered.