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Newgistics
UPS

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Newgistics

Newgistics

1.2
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 161 TOTAL REVIEWS
Rank
208 out of 1669
in Transportation and Logistics category
Rating Details
Tracking Tool
Customer service
Product or Service Quality
Turnaround Time
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    59
  • SUCCESSFUL
    59%
  • AVG CALL DURATION
    01:25
  • ISSUES RESOLVED
    3%
Top Products and Services
1
59 reviews
1
49 reviews
UPS

UPS

1.4
  • 25 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5587 TOTAL REVIEWS
Rank
153 out of 1669
in Transportation and Logistics category
Rating Details
Tracking Tool
Customer service
Product or Service Quality
Turnaround Time
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    48
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    05:26
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
1751 reviews
1.4
249 reviews
1.4
169 reviews

How would you compare Newgistics vs UPS?

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Anonymous
#1596183

Like Night and Day ! use UPS, save yourself a headache, Newgistics won't be in business that long the way they operate!

Anonymous
#1530152

There is no comparison. UPS tracking system works and provides useful information.

Newgistics tracker is a joke. My package has been on the way to carrier, for 8 days now.

Location is unknown? And no information about where the package is or what day it will be delivered.

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