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Newgistics

Shipping
  • 1 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $371 AVERAGE LOSS
1.5
Turnaround Time
Customer service
Website
Billing Practices
Diversity of Products or Services
  • Arrived on time 1

Customers don't like

  • Delivery time2
  • That my items were never delivered1
  • Website1
  • Tracking page1
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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4647 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $913 AVERAGE LOSS
1.4
Turnaround Time
Customer service
Website
Billing Practices
Diversity of Products or Services
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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