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Newegg

1.8
?

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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 152 TOTAL REVIEWS
Rank
271 out of 2868
in Appliances and Electronics category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    12:12
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
23 reviews
1.8
19 reviews
1
1 reviews

Walmart

2.2
?

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  • 68 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 7953 TOTAL REVIEWS
Rank
51 out of 605
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    240
  • SUCCESSFUL
    44%
  • AVG CALL DURATION
    01:17
  • ISSUES RESOLVED
    32%
Top Products and Services
2.7
659 reviews
2.5
535 reviews
3
427 reviews

How would you compare Newegg vs Walmart?

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Anonymous
#1383291

Walmart might not always sell the highest quality items, but they do have as good if not better pricing than anywhere else. They also have a VERY GOOD Return policy and will do more to keep customers happy even if its not their fault.

They will make it right with the customer to make sure that customer comes back again. My experience with Newegg is they just want the sale and don't care about keeping the customer happy.

When there is an issue that is not the customer's fault they act like it is no big deal and you are stuck trying to figure out another option elsewhere. I WON'T be shopping on NEWEGG in the future!

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