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Newegg

1.8
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 138 TOTAL REVIEWS
Rank
264 out of 2502
in Appliances and Electronics category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
20 reviews
1.7
14 reviews
1
1 reviews
  • 60 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 7015 TOTAL REVIEWS
Rank
40 out of 445
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    199
  • SUCCESSFUL
    38%
  • AVG CALL DURATION
    01:08
  • ISSUES RESOLVED
    1%
Top Products and Services
2.5
504 reviews
2.9
398 reviews
2.8
379 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Newegg vs Walmart?

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Anonymous
#1383291

Walmart might not always sell the highest quality items, but they do have as good if not better pricing than anywhere else. They also have a VERY GOOD Return policy and will do more to keep customers happy even if its not their fault.

They will make it right with the customer to make sure that customer comes back again. My experience with Newegg is they just want the sale and don't care about keeping the customer happy.

When there is an issue that is not the customer's fault they act like it is no big deal and you are stuck trying to figure out another option elsewhere. I WON'T be shopping on NEWEGG in the future!

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