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Newegg

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 132 TOTAL REVIEWS
  • $34.3K CLAIMED LOSSES
  • $477 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Customer chat person tried to help 3
  • Securtity 1
  • Product 1
  • Price of refurbished apple 1
  • Price 1

Customers don't like

  • Customer service16
  • Lack of customer service5
  • Unwillingness to placate a disgruntled customer3
  • Being ripped off3
  • Unfair and heartless2
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Walmart

Supermarkets and Malls
  • 57 ISSUES RESOLVED
  • 6761 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Prices 33
  • To never shop at walmart again 9
  • Selection 7
  • Location 7
  • Product when it worked 6

Customers don't like

  • Customer service185
  • Service29
  • Management23
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1383291

Walmart might not always sell the highest quality items, but they do have as good if not better pricing than anywhere else. They also have a VERY GOOD Return policy and will do more to keep customers happy even if its not their fault.

They will make it right with the customer to make sure that customer comes back again. My experience with Newegg is they just want the sale and don't care about keeping the customer happy.

When there is an issue that is not the customer's fault they act like it is no big deal and you are stuck trying to figure out another option elsewhere. I WON'T be shopping on NEWEGG in the future!