PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Newegg and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Newegg
WalMart

Newegg and WalMart Overview

Total reviews 198 9423
Company responses 0 1
Issues resolved 11 84

Newegg and WalMart Consumer Ratings

Rank
295 out of 1816 in Appliances and Electronics category
64 out of 334 in Supermarkets and Malls category
Customer service
319 in category
59 in category
Website
221 in category
51 in category
Exchange, Refund and Cancellation Policy
282 in category
44 in category
Product or Service Quality
261 in category
56 in category

Newegg and WalMart Rating Details

Customer service
1.2 (119 reviews)
1.6 (3100 reviews)
Reviewer's quote

...Newegg USED to be good, until they allowed probly 1000 3rd party sellers on there, AND until their customer service went to $#*!. This and another recent return nightmare a few months ago have turned me completely off to them. I will not buy from Newegg any more...

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Upon approaching the customer service office the Walmart associate was assisting a customer. Therefore, I complied with the CDC guidelines and maintained the required six feet. After the associate completed the transaction I moved forward and specially stated clearly that "I wanted to purchase two...

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Website
2.2 (111 reviews)
2.4 (2713 reviews)
Reviewer's quote

Their website is very easy to use and navigate. In the last 2 years however many new 3rd party resellers with questionable reputation were added to the site and since then we've been seeing strange listings, more and more people are writing negative reviews and I wouldn't be surprised the number of...

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...I checked on the website and the app today and it said it wouldn't be available until TUESDAY. I needed it today. I called customer service...

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Exchange, Refund and Cancellation Policy
1.3 (98 reviews)
2.3 (2542 reviews)
Reviewer's quote

After a few more days with no resolve I requested cancel order, issue refund and place order again . Got a new tracking # but this time it was UPS, and again it never shows shipping and tracking # is again not valid . Customer service is basically a joke and they dont resolve the problem, just go...

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...this is a corporate policy nationwide. INSANE!..

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Product or Service Quality
1.5 (94 reviews)
2.1 (2514 reviews)
Reviewer's quote

...Newegg USED TO provide nice customer service. As of 9/2020, their service took a "nose dive". On 8/31/2020, I ordered a Lite-On DVD Burner for $28...

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...I called customer service. The first rep put me on hold forever only to return to give me a song and dance about why it wasn't available until Tuesday. I told him to cancel the order and I'd order through Amazon and suddenly he couldn't hear me, told me to call back, and hung up...

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Newegg and WalMart Pros and Cons

Pros
  • Prices and shipping speed
  • Customer chat person tried to help
  • Seems like offers discounts and promotions
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Restrictions on customer service preventing them from helping me
  • Lack of customer service
  • Customer service
  • Service
  • Management

Newegg and WalMart Most Positive Reviews

Top rated reviews
5

I contacted Newegg about the incorrect shipping info before my package ever left their facility to have the address chan...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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4.3

This is my negative experience using Newegg to purchase a NETGEAR Nighthawk X4S AC3200 router/modem. I was in desperate...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Newegg and WalMart Most Critical Reviews

Lowest rated reviews
1

I ordered an Ausus Z97-K/CSM motherboard. When I received the board, I could see the anti-static bag was wadded up on...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Ordered an Asus UX31a laptop with the understanding that it was touchscreen. When it arrived I started it up and to my...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Newegg and WalMart Latest Reviews

Recent published reviews
1

I sent a 14TB drive for replacement because it was DOA when I got it. Their RMA page states 2-5 days processing after th...

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No votes

Hello, Iam not a pissed consumer. I just wanted to know did Wal-Mart carry greeting cards in braille for the blind

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2.5

First...........Newegg USED TO provide nice customer service. As of 9/2020, their service took a "nose dive". On...

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No votes

I should be able to shop free of discrimination, harassment and intimidation (which violate federal and state civil righ...

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Newegg and WalMart Products and Services

Most reviewed product and services
  • Newegg Shipping Service (25 reviews)
  • Newegg Customer Care (24 reviews)
  • Newegg Website (2 reviews)
  • Walmart Customer Care (839 reviews)
  • Walmart Manager (547 reviews)
  • Walmart Cashier (434 reviews)