PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Newegg and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Newegg
Walmart

Newegg and Walmart Overview

Total reviews
159
8317
Company responses
0
1
Issues resolved
8
73

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8317 reviews. It is 8158 reviews more than Newegg received since Jul 20, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Newegg customer support team than with Walmart customer service.

Newegg and Walmart Consumer Ratings

Rank
290 out of 2895 in Appliances and Electronics category
54 out of 614 in Supermarkets and Malls category
Customer service
286 in category
56 in category
Website
216 in category
45 in category
Exchange, Refund and Cancellation Policy
264 in category
33 in category

Newegg and Walmart Rating Details

Customer service
1.2 (91 reviews)
1.6 (2614 reviews)
Reviewer's quote

...When asking customer service about this you get a shrug and an apology and no way to address complaints to anyone who could possibly enact changes..

Stuart N

...Returned an item and had to wait long time------- - WHY??????????????? BECAUSE A CUSTOMER WAS...

Estefan
Website
2.1 (84 reviews)
2.4 (2341 reviews)
Reviewer's quote

...I check to see if I can re-purchase online? Website no longer has the player, it's "unavailable" and then it's no longer listed. And now, it's back at FOUR TIMES the price they sold it to me for! These people have no Honor..

Martin C

website are bad, bad attitude by employees..

PissedConsumer1701226
Exchange, Refund and Cancellation Policy
1.1 (74 reviews)
2.3 (2163 reviews)
Reviewer's quote

They said that there policy doesn't cover damaged items. Yet I received the item in its state, returned it the day after it was delivered to me? I mentioned that I explained this to the customer service rep the day I received it and they said they could replace it. She recommended I call the...

John M

...He said, "I’ve completed the cancellation request. As a reminder, if the cancellation request is successful you’ll receive an email confirming your item has been cancelled. This typically happens within 48 hours...

Tomeko

Newegg and Walmart Pros and Cons

Pros
  • Customer chat person tried to help
  • Prices and shipping speed
  • Vast array of choices
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Lack of customer service
  • Unwillingness to placate a disgruntled customer
  • Customer service
  • Service
  • Management

Newegg and Walmart Most Positive Reviews

Top rated reviews
5

I contacted Newegg about the incorrect shipping info before my package ever left their facility to have the address chan...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Newegg and Walmart Most Critical Reviews

Lowest rated reviews
1

I ordered an Ausus Z97-K/CSM motherboard. When I received the board, I could see the anti-static bag was wadded up on...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Newegg and Walmart Latest Reviews

Recent published reviews
1.5

I bought a Samsung gaming monitor from New Egg that I did not have three weeks and did not use until the third week and...

Read all 159 reviews

I recently moved down from Maine to Alabama to care for my elderly mother who has diabetes. I do not know anything...

Read all 8317 reviews

Newegg and Walmart Products and Services

Most reviewed product and services
  • Newegg Shipping Service (22 reviews)
  • Newegg Customer Care (19 reviews)
  • Newegg Website (1 review)
  • Walmart Customer Care (719 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)