Newegg vs Staples

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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $19.2K CLAIMED LOSSES
  • $377 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Customer chat person tried to help 3
  • Doing buiness with them the past 7 years 1
  • Nice representatives 1
  • Polite representatives 1
  • Product 1

Customers don't like

  • Customer service6
  • Customer service etc4
  • How they are not responsible for there screw ups4
  • Poor customer service3
  • Incompatible combo parts2

Products by Newegg

No items

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Staples

Computers
  • 3 ISSUES RESOLVED
  • 689 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $666 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6

Products by Staples

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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