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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $19.8K CLAIMED LOSSES
  • $374 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer chat person tried to help 3
  • Doing buiness with them the past 7 years 1
  • Nice representatives 1
  • Polite representatives 1
  • Product 1

Customers don't like

  • Customer service7
  • Customer service etc4
  • How they are not responsible for there screw ups4
  • Poor customer service3
  • Incompatible combo parts2
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $661 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Manager tried to be helpful 2
  • Wide selection of products 1

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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