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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $20.4K CLAIMED LOSSES
  • $378 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Customer chat person tried to help 3
  • Nice representatives 1
  • Polite representatives 1
  • Product 1
  • Securtity 1

Customers don't like

  • Poor customer service3
  • Customer service3
  • Price1
  • Stole my lifetimes license1
  • Shipping1
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 725 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $643 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service4
  • Incompetence of staff3
  • Incompetence that cost me money3
  • Misrepresentations in listing3
  • Unable to provide adequate solution with their mistakes3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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