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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $24.7K CLAIMED LOSSES
  • $386 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Customer chat person tried to help 3
  • Securtity 1
  • Product 1
  • Price 1
  • Polite representatives 1

Customers don't like

  • Customer service13
  • Lack of customer service4
  • Unwillingness to placate a disgruntled customer2
  • Restrictions on customer service preventing them from helping me2
  • Did not receive the merchandise that i ordered and paid for2
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Office Depot

Computers
  • 3 ISSUES RESOLVED
  • 318 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Product variety 3
  • Initial service 3
  • Some products 2
  • Store shopping 1
  • Store customer service 1

Customers don't like

  • Poor customer service27
  • Cusomer service delivery9
  • Office depot unaccountability4
  • Not delivered on time3
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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