PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Primerica and New York Life Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Primerica

Primerica

Has verified representatives
2.5
Primerica
New York Life Insurance

Primerica and New York Life Insurance Overview

Total reviews
439
55
Company responses
86
0
Issues resolved
4
0

Primerica was first mentioned on PissedConsumer on Oct 5, 2007 and since then this brand received 439 reviews. It is 384 reviews more than New York Life Insurance received since Jun 28, 2010.

Primerica and New York Life Insurance Consumer Ratings

Rank
121 out of 2599 in Financial Services category
77 out of 1882 in Insurance category
Customer service
100 in category
70 in category
Staff
82 in category
82 in category
Diversity of Products or Services
107 in category
39 in category

Primerica and New York Life Insurance Rating Details

Customer service
2.2 (63 reviews)
1.7 (23 reviews)
Reviewer's quote

I was on phone with the automatic and never got to customer care..

Ernst

...All large companies now have implemented the same busoiness model: "For every customer we lose, we get 5 new ones so why bother with customer retention"..

PissedConsumer1622987
Staff
2.5 (58 reviews)
1.7 (19 reviews)
Reviewer's quote

I WAS REALLY PISSED OFF ABOUT ONE OF YOUR STAFF NAMED JANICE SITJAR...

Terri

After giving them the policy numbers, one of their staff (whose job is "annuities salesman") told me that I had to set up a "probate account" for my deceased brother because he was entitled to 50% of the accounts. I told him that since I was a PRIMARY beneficiary that my highly skilled estate...

Perel
Diversity of Products or Services
2.5 (57 reviews)
2.6 (20 reviews)
Reviewer's quote

I needed to pay my inc bill to not be canceled and the guy help out a lot

Dom

...I was nieve and uneducated to the products and services, do your homework and get smart. Don't, DON'T trust the commission driven agent. After being milked for tens of thousand the Agent would return my calls or emails when I wanted to pull out...

PissedConsumer1432937

Primerica and New York Life Insurance Pros and Cons

Pros
  • Getting financial education
  • I made on time monthly payments
  • How easy it was to get someone to talk with me about investment
  • Professional
  • Life insurance plan
  • Income opportunity
Cons
  • Broken promises
  • Your email system sucks
  • Rude and arrogant accusatory representatitve
  • Very poor customer service
  • Poor attitude
  • Fallacious advice from a completely uninformed staff

Primerica and New York Life Insurance Most Positive Reviews

Top rated reviews
5

I am an RN for Kaiser Permanente and I have a Masters degree in Nursing. I have been a client of Primerica since 2005. L...

5

I've been an advisor with NYA Life for years. In ANY company you can find unscrupulous people or something someone will...

Primerica and New York Life Insurance Most Critical Reviews

Lowest rated reviews
1

One of the worst and unprofessonial insurance companies in American they dont follow the laws in paying out an...

1

Waste of time, ripoff, they push the catholic church on new recruits, require professional licenses and then refuse to t...

Primerica and New York Life Insurance Latest Reviews

Recent published reviews

I need to stop my Insurance policy for a couple months

Read all 439 reviews
1

I looked into my 74 year old mother's new policy. She was paying approx.$10.00 a month for $5000 policy for 20 years. WT...

Read all 55 reviews

Primerica and New York Life Insurance Products and Services

Most reviewed product and services
  • Primerica Life Insurance (59 reviews)
  • Primerica Customer Care (14 reviews)
  • Primerica Life Policy Claim (2 reviews)
  • New York Life Insurance Life Insurance (23 reviews)
  • New York Life Insurance Annuity (7 reviews)
  • New York Life Insurance Customer Care (5 reviews)