PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Primerica and New York Life Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Primerica

Primerica

Has Verified Representatives
2.8
Primerica
New York Life Insurance

Primerica and New York Life Insurance Overview

Total reviews 325 56
Company responses 124 0
Issues resolved 4 0

Primerica and New York Life Insurance Consumer Ratings

Rank
103 out of 1883 in Financial Services category
98 out of 1077 in Insurance category
Customer service
112 in category
77 in category
Diversity of Products or Services
124 in category
39 in category
Website
132 in category
53 in category
Reliability
64 in category
56 in category

Primerica and New York Life Insurance Rating Details

Customer service
2.3 (72 reviews)
1.7 (24 reviews)
Reviewer's quote

I want to arrange different payment for the insurance so please I need to call and talk to somebody in the customer service..

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Without a broker, your insurance may be cheaper, but with one you are supposed to be able to avoid the insurmountable wall of customer service hotline *** and be educated by your broker what a process entails and what you will be financially responsible for. That was a mouthfull, and I don't feel...

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Diversity of Products or Services
2.4 (64 reviews)
2.6 (20 reviews)
Reviewer's quote

And late of 2016 I was approached by a Primerica representative and I was interested in some of their products. I schedule an appointment to purchase some products however I had a phone change and lost contacts. A number kept popping up as spam and once I investigated it turned out to be the...

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...I was nieve and uneducated to the products and services, do your homework and get smart. Don't, DON'T trust the commission driven agent. After being milked for tens of thousand the Agent would return my calls or emails when I wanted to pull out...

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Website
2.4 (62 reviews)
2.4 (19 reviews)
Reviewer's quote

you pay for your license $99 and $25 per month for the mulitmillion dollar business website with every piece of info youll need to help others. This business is only for those who really care about others, if you want to become rich of the sweat of others go ahead, if you want help other become...

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Wife died, filled claim 3 weeks ago, got more papers in the mail today to fill out, NYL is dragging its feet to hold onto the money as long as pos, they suck. The other policy s, THe other incs paid in 7 days

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Reliability
2.5 (62 reviews)
1.8 (22 reviews)
Reviewer's quote

I would like get A copy of my contract

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All one gets is a runaround the country with different call centers and promises to resolve a problem but no resolutions. The company like most is not really in the insurance business.. it's a financial institution like a commercial lending bank Insurance is just a vehicle to produce a revenue...

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Primerica and New York Life Insurance Pros and Cons

Pros
  • I made on time monthly payments
  • Getting financial education
  • I made on scheduled payments
  • Professional
  • Life insurance plan
  • Income opportunity
Cons
  • Broken promises
  • Rude and arrogant accusatory representatitve
  • Fraud
  • Very poor customer service
  • Poor attitude
  • Fallacious advice from a completely uninformed staff

Primerica and New York Life Insurance Most Positive Reviews

Top rated reviews
5

I am an RN for Kaiser Permanente and I have a Masters degree in Nursing. I have been a client of Primerica since 2005. L...

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5

I've been an advisor with NYA Life for years. In ANY company you can find unscrupulous people or something someone will...

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5

I absolutely love Primerica. I love my RVP. I love my earning potential. I love what Primerica does for people. Im 24...

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5

First of All, I have been with NYL for 14 years and cannot be more proud to be with a company that supports its agents....

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Primerica and New York Life Insurance Most Critical Reviews

Lowest rated reviews
1

One of the worst and unprofessonial insurance companies in American they dont follow the laws in paying out an...

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1

Waste of time, ripoff, they push the catholic church on new recruits, require professional licenses and then refuse to t...

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1

I am sorry, I aloud my family to leave their old insurance, to join Prime American Insurance company, we had no...

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1

NY life is the most sorry company have ever dealt with. Sibling purchased long term care and sent in claim 6 months...

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Primerica and New York Life Insurance Latest Reviews

Recent published reviews
No votes

I would like to cancel my policy I told the agent to cancel two months ago

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1

Wife died, filled claim 3 weeks ago, got more papers in the mail today to fill out, NYL is dragging its feet to hold...

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3

I would like get A copy of my contract

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1

I looked into my 74 year old mother's new policy. She was paying approx.$10.00 a month for $5000 policy for 20 years. WT...

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Primerica and New York Life Insurance Products and Services

Most reviewed product and services
  • Primerica Life Insurance (64 reviews)
  • Primerica Customer Care (20 reviews)
  • Primerica Life Policy Claim (4 reviews)
  • New York Life Insurance Life Insurance (23 reviews)
  • New York Life Insurance Annuity (7 reviews)
  • New York Life Insurance Customer Care (5 reviews)