PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about New York Life Insurance and Primerica as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Primerica

Primerica

Has verified representatives
2.5
New York Life Insurance
Primerica

New York Life Insurance and Primerica Overview

Total reviews
55
443
Company responses
0
90
Issues resolved
0
4

Primerica was first mentioned on PissedConsumer on Oct 5, 2007 and since then this brand received 443 reviews. It is 388 reviews more than New York Life Insurance received since Jun 28, 2010.

New York Life Insurance and Primerica Consumer Ratings

Rank
78 out of 1479 in Insurance category
125 out of 2342 in Financial Services category
Customer service
69 in category
101 in category
Reliability
51 in category
65 in category
Diversity of Products or Services
40 in category
110 in category

New York Life Insurance and Primerica Rating Details

Customer service
1.7 (23 reviews)
2.2 (63 reviews)
Reviewer's quote

Without a broker, your insurance may be cheaper, but with one you are supposed to be able to avoid the insurmountable wall of customer service hotline *** and be educated by your broker what a process entails and what you will be financially responsible for. That was a mouthfull, and I don't feel...

PissedConsumer1301076

I want to arrange different payment for the insurance so please I need to call and talk to somebody in the customer service..

Daryan
Reliability
1.8 (22 reviews)
2.5 (54 reviews)
Reviewer's quote

All one gets is a runaround the country with different call centers and promises to resolve a problem but no resolutions. The company like most is not really in the insurance business.. it's a financial institution like a commercial lending bank Insurance is just a vehicle to produce a revenue...

PissedConsumer1622987

To cancel my policy life insurance .

Maleya
Diversity of Products or Services
2.6 (20 reviews)
2.4 (58 reviews)
Reviewer's quote

...I was nieve and uneducated to the products and services, do your homework and get smart. Don't, DON'T trust the commission driven agent. After being milked for tens of thousand the Agent would return my calls or emails when I wanted to pull out...

PissedConsumer1432937

And late of 2016 I was approached by a Primerica representative and I was interested in some of their products. I schedule an appointment to purchase some products however I had a phone change and lost contacts. A number kept popping up as spam and once I investigated it turned out to be the...

Lum

New York Life Insurance and Primerica Pros and Cons

Pros
  • Professional
  • Life insurance plan
  • Income opportunity
  • Getting financial education
  • I made on time monthly payments
  • How easy it was to get someone to talk with me about investment
Cons
  • Very poor customer service
  • Poor attitude
  • Fallacious advice from a completely uninformed staff
  • Broken promises
  • Your email system sucks
  • Rude and arrogant accusatory representatitve

New York Life Insurance and Primerica Most Positive Reviews

Top rated reviews
5

I've been an advisor with NYA Life for years. In ANY company you can find unscrupulous people or something someone will...

5

I am an RN for Kaiser Permanente and I have a Masters degree in Nursing. I have been a client of Primerica since 2005. L...

New York Life Insurance and Primerica Most Critical Reviews

Lowest rated reviews
1

Waste of time, ripoff, they push the catholic church on new recruits, require professional licenses and then refuse to t...

1

One of the worst and unprofessonial insurance companies in American they dont follow the laws in paying out an...

New York Life Insurance and Primerica Latest Reviews

Recent published reviews
1

I looked into my 74 year old mother's new policy. She was paying approx.$10.00 a month for $5000 policy for 20 years. WT...

Read all 55 reviews

I need to talk to a representative and I'm not able to reach anyone

Read all 443 reviews

New York Life Insurance and Primerica Products and Services

Most reviewed product and services
  • New York Life Insurance Life Insurance (23 reviews)
  • New York Life Insurance Annuity (7 reviews)
  • New York Life Insurance Customer Care (5 reviews)
  • Primerica Life Insurance (60 reviews)
  • Primerica Customer Care (16 reviews)
  • Primerica Life Policy Claim (2 reviews)