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  • 1 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $48.1K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Interview 1
  • Safety factor and quality people 1
  • Safety is number 1 the interview and process 1
  • Time when they stopped speaking 1

Customers don't like

  • Not really cared about customers need4
  • Money driving2
  • No good matches1
  • Staff and their lack of customer care1
  • Not worth hit1
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1494 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • Field technician 6
  • No contract 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task26
  • Argumentative customer service23
  • Customer service14
  • Frequent cable outages13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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