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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $10.7K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Initial fit and comfort 5
  • Comfort 3
  • Shoe support 3
  • Clerks 2
  • Never purchase nb again 1

Customers don't like

  • Customer service5
  • Shoes coming apart3
  • It was my first and last time2
  • Sole seperation and poor customer support2
  • Shoes fell apart in 6 months2
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $157 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Variety of products 13
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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