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Skechers

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 732 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $655 AVERAGE LOSS
2.4
Customer service
Diversity of Products or Services
Location
Exchange, Refund and Cancellation Policy
Website
  • Comfort 8
  • How they fit 6
  • Style 3
  • People where great 3
  • Great customer service 3

Customers don't like

  • Customer service8
  • Poor quality7
  • Poor product5
  • Fell apart4
  • Smell3
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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $13.7K CLAIMED LOSSES
  • $187 AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Location
Exchange, Refund and Cancellation Policy
Website
  • Initial fit and comfort 5
  • Comfort 4
  • Shoe support 3
  • I like the appearance of the shoes 2
  • Comfort and sizes 2

Customers don't like

  • Customer service10
  • Sole seperation and poor customer support3
  • Sole separated and the foam fell apart in 4 to 5 months3
  • Shoes coming apart3
  • Poor workmanship3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1491623

The quality of Skechers has progressively gotten worse. I have 10 pairs of different styles and the pair I am totally upsetwith were the last pair of sneakers I purchased.

The outer layer of vin was the thickness of a sheet of Saran Wrap and started to peel. Also I made a mistake of not trying on another pair of sneakers and when I tried them on without socks they seemed OK, putting them on with a pair of thin socks they were too tight. My other sneakers are OK, I think they marked the sneakers 1/2 size larger than they actually were.

NO MORE SKECHERS. Sam

Anonymous
#1484600

None of the crap that is made in china is any good including herman survivors > They started to lose the outer coatin within a month. Waterproof my butt. Pay a little more buy USA

Anonymous
#1374244

I presently own a pair of New Balance sneakers that I purchased a while ago. I never had any problems with them.

They were very comfortable and at the time I had Plantar Fasciitis and I needed the support in my ankles etc. Sketchers are soft and extremely comfortable, almost like a house slippers, but not too much support for older folks and I've stumbled too many times wearing them.