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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $11K CLAIMED LOSSES
  • $196 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Location
  • Initial fit and comfort 5
  • Comfort 3
  • Shoe support 3
  • Clerks 2
  • Never purchase nb again 1

Customers don't like

  • Customer service5
  • Shoes coming apart3
  • It was my first and last time2
  • Sole seperation and poor customer support2
  • Shoes fell apart in 6 months2
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Skechers

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 501 TOTAL REVIEWS
  • $65.7K CLAIMED LOSSES
  • $582 AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Location
  • Comfort 8
  • How they fit 6
  • Colors and presentation 3
  • People where great 3
  • Great customer service 3

Customers don't like

  • Poor quality7
  • Customer service4
  • Fell apart4
  • Poor product3
  • Quality of product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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