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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $11.5K CLAIMED LOSSES
  • $202 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Location
  • Initial fit and comfort 5
  • Shoe support 3
  • Comfort 3
  • I like the appearance of the shoes 2
  • Clerks 2

Customers don't like

  • Customer service5
  • Shoes coming apart3
  • Sole seperation and poor customer support2
  • Sole separated and the foam fell apart in 4 to 5 months2
  • Shoes fell apart in 6 months2
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Skechers

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 527 TOTAL REVIEWS
  • $78.8K CLAIMED LOSSES
  • $651 AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Location
  • Comfort 8
  • How they fit 6
  • Style 3
  • People where great 3
  • Great customer service 3

Customers don't like

  • Poor quality7
  • Fell apart4
  • Customer service4
  • Poor product3
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1374244

I presently own a pair of New Balance sneakers that I purchased a while ago.I never had any problems with them.

They were very comfortable and at the time I had Plantar Fasciitis and I needed the support in my ankles etc.Sketchers are soft and extremely comfortable, almost like a house slippers, but not too much support for older folks and I've stumbled too many times wearing them.