PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about New Balance and Nike as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

New Balance
Nike

New Balance and Nike Overview

Total reviews 292 450
Company responses 0 0
Issues resolved 2 1

New Balance and Nike Consumer Ratings

Rank
407 out of 2195 in Footwear and Clothing category
28 out of 263 in Sport Equipment and Accessories category
Product or Service Quality
424 in category
24 in category
Customer service
285 in category
19 in category
Value for money
489 in category
28 in category
Price Affordability
399 in category
37 in category

New Balance and Nike Rating Details

Product or Service Quality
1.7 (100 reviews)
2 (117 reviews)
Reviewer's quote

I called customer service and was told the product is American made and popular, thus the price. Ok, I am all about buying American but If you are going to GOUGE the people just because its American made You are ripping off the same people trying to support you. It is companies like you that are...

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I called customer service and was told they don't know where the jacket at and that was the last in stock. So I had to say about the wrong item still waiting on my refund and all the thing they want to do is give me 20% off which is already given to Nike member's anyway I think they should be...

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Customer service
1.6 (98 reviews)
2 (117 reviews)
Reviewer's quote

...I understand they're all working from home due to the virus, but why can't they make a phone call ? When they do text back, their customer service has no clue whether all their out of stock sizes will be restocked. Total waste of time..

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...Nike Turkish Customer Service isn't helping at all, they don't give information and being rude. My order hasn't arrived since 23 days, this situation does not suit the Nike brand. Please help or I'll exercise my legal right because ım very angry...

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Value for money
1.7 (92 reviews)
2.3 (105 reviews)
Reviewer's quote

...too much money for a sneaker that did not wear well and even bought inserts..

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...The problem is that after shelling out the money and receiving it, I found out that Nike had discontinued the software for the FuelBand. This is infuriating because I had spent money on a watch that I can't even use. I plug it into my computer and it does absolutely nothing...

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Price Affordability
2.5 (77 reviews)
2.4 (100 reviews)
Reviewer's quote

...For the price we pay for this brand we should at least wear them until the soles start to show wear on their tread. It's like a process was skipped or something..

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...Real sad when a new shoe design "drops' at 10am, only to be "sold out" within 2 minutes and have the same exact shoes popping up on eBay for 2/3/4 times the original price. Never Nike again..

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New Balance and Nike Pros and Cons

Pros
  • Initial fit and comfort
  • Comfort
  • Shoe support
  • Never had a problem until i had to call customer service
  • Design
  • Products
Cons
  • Customer service
  • Sole seperation and poor customer support
  • Shoes fell apart in 6 months
  • Customer service
  • Quality
  • Poor service and warranty

New Balance and Nike Most Positive Reviews

Top rated reviews
5

Have owend NB for years no problems. I generaly purchase a pair a year and use old shoes to work in field and garden. S...

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5

i have order 10 pairs of shoes on line and now it said it was place order. 8 weeks ago but it did not come throw i paid...

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5

Called with product problem on running shoe purchased in Arizona on my travels....bottom heal on one shoe had come...

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5

I was needing a size 13 in the Jordan's 11 Cap and Gown. I was wondering if they're was going to be another shipment...

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New Balance and Nike Most Critical Reviews

Lowest rated reviews
1

Bought a cross trainer. Sole layer on right shoe is now separating slowly after two months or normal use. More than 30 d...

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1

when there is going to be a Jordan release that is a hot item that everyone is dying to purchase. the store managers or...

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1

i bought fresh foam 980's and had both big toe areas wear out (in 3 months!) so that my toes were showing through the...

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1

We purchased some expense soccer cleats for our son, Sam for his high school soccer season. Within six weeks, the side...

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New Balance and Nike Latest Reviews

Recent published reviews
1

Cyber sale 30% off going on So I said I'll go buy me a pair of new 990 V5's. Much to my despair These shoes DO NOT...

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No votes

I am writing to you today because of a recent visit to the Nike outlet store in Limerick PA. I am absolutely appalled...

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No votes

I've been wearing NEWBALANCE and ONLY NEWBALANCE FOR 35 YEARS. I recently purchased from KOSMOS, an online retailer in...

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1.3

I received an email about new designs that Nike has developed for HBCU grads and I feel betrayed by them. If Nike...

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New Balance and Nike Products and Services

Most reviewed product and services
  • New Balance Shoes (109 reviews)
  • New Balance Sneakers (39 reviews)
  • New Balance 608 Sneakers (6 reviews)
  • Nike Shoes (111 reviews)
  • Nike Sneakers (84 reviews)
  • Nike Commercial (46 reviews)