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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $8.5K CLAIMED LOSSES
  • $192 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Initial fit and comfort 4
  • Shoe support 3
  • Clerks 2
  • Comfort 2
  • Ive worn n b shoes for years and have a pair of 476s still good 1

Customers don't like

  • Customer service10
  • Shoes coming apart7
  • Bad6
  • Shoes fell apart in 6 months5
  • Product3
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Nike

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $18.9K CLAIMED LOSSES
  • $321 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Never had a problem 1
  • Never had a problem until i had to call customer service 1
  • Never had a problem until we bought nike alpha cleats 1
  • Prior to this experience 1
  • Products 1

Customers don't like

  • Quality4
  • Poor service and warranty3
  • Bad customer service2
  • No accountability2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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