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New Balance

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $9.9K CLAIMED LOSSES
  • $184 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Initial fit and comfort 5
  • Comfort 3
  • Shoe support 3
  • Clerks 2
  • Never purchase nb again 1

Customers don't like

  • Customer service5
  • Shoes coming apart3
  • It was my first and last time2
  • Sole seperation and poor customer support2
  • Shoes fell apart in 6 months2
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Nike

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 149 TOTAL REVIEWS
  • $20.6K CLAIMED LOSSES
  • $338 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Never had a problem 1
  • Never had a problem until i had to call customer service 1
  • Never had a problem until we bought nike alpha cleats 1
  • Products 1
  • Sure 1

Customers don't like

  • Poor service and warranty4
  • Quality2
  • Never got item1
  • Website1
  • No accountability1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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