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Netzero

Telecommunications
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $149 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices

No items

Customers don't like

  • Inaccurate data usage report2
  • Fraudulently charged my card2
  • Refused to cancel account1
  • Slow internet1
  • Reported me to collection agency1
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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1034 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 8
  • Ease of payment 6
  • Fast when it works 5
  • Internet 5
  • Internet speed 3

Customers don't like

  • Customer service29
  • Raising prices13
  • Channel loss11
  • Internet speed9
  • Unreliable service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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