Nettalk vs Time Warner Cable

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Nettalk

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 26 COMPANY RESPONSES
  • 84 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $574 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Low cost voip 2
  • Low cost i thought 1
  • Thought of low cost cell service 1

Customers don't like

  • Lousy phone support7
  • Nonresponsive support5
  • Technical support5
  • Disrespect for customers4
  • Lies4

Products by Nettalk

No items

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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1438 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Customer service13

Products by Time Warner Cable

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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